Salesforce CRM Systems Support Analyst
University of Glasgow
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Job summary
The University of Glasgow is seeking a Systems Support Analyst (CRM) to join Information Services in Glasgow. You will configure Salesforce, support end users, and run training sessions to maximise system adoption.
In this on-site, permanent role you will contribute to the ongoing implementation and improvement of the university's business solutions built on the Salesforce platform, engaging with stakeholders across campus.
Responsibilities
- Provide system configuration and administer Salesforce.
- Offer user support and training for Salesforce users.
- Conduct testing and user research to improve Salesforce solutions.
- Contribute to implementation of university business solutions built on Salesforce.
Tools
Job description
The University of Glasgow is seeking a Systems Support Analyst (CRM) to join Information Services in Glasgow. You will configure Salesforce, support end users, and run training sessions to maximise system adoption.
In this on-site, permanent role you will contribute to the ongoing implementation and improvement of the university's business solutions built on the Salesforce platform, engaging with stakeholders across campus.
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