Salesforce Administrator

VirtueTech Recruitment Group; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

VirtueTech Recruitment Group in London is seeking a CRM administrator to enhance Salesforce across Sales Cloud, dashboards and reports. You will work with front-office teams to gather requirements and implement configuration changes that boost usability and platform adoption.

You will manage sandboxes, maintain documentation, provide user training and ensure stability, security and performance of the Salesforce environment. Hybrid work involves three days in central London per week.

Qualifications

• Experience with Salesforce Sales Cloud and CRM platform improvements.
• Ability to implement Salesforce changes including Flow, assignment rules and approval processes.

Responsibilities

• Enhance Salesforce across flows, dashboards and reports.
• Gather requirements from front-office teams and translate into scalable solutions.
• Manage sandbox environments and maintain technical documentation.
• Provide user support and deliver training on Salesforce features.
• Ensure ongoing stability, security and performance of the Salesforce ecosystem.
• Shape the roadmap by identifying priorities and communicating changes across the business.

Skills

Salesforce Sales Cloud

Salesforce configuration

Tools

Salesforce Flow

Assignment rules

Approval processes

Job description

This organisation is a growing global brokerage firm operating across multiple commodity markets. The position offers the opportunity to work closely with front-office trading teams, supporting activity across a range of asset classes while gaining exposure to fast-paced physical and financial markets.

The CRM administrator will continually improve and enhance their Salesforce platform, gathering requirements and feedback, and managing the product road map. The role will involve delivering Salesforce configuration changes across flows, approval processes, assignment rules, page layouts, record types, dashboards, reports, mobile administration, custom settings, and other platform enhancements. In addition, you will oversee sandbox environments, maintain technical documentation, provide user support, deliver training, and ensure the ongoing stability, security, and performance of the Salesforce ecosystem.

Working closely with business stakeholders, you will gather and translate requirements into scalable, best-practice solutions that enhance the user experience and maximise platform adoption. You will identify opportunities to improve data quality through automation and governance, assess underutilised platform capabilities, and help shape the Salesforce roadmap by defining priorities and communicating platform changes across the business.

Looking for:

• Salesforce product knowledge - experience with Sales Cloud
• Experience implementing Salesforce configuration changes such as Flow, assignment rules, approval processes etc

Office: Three days a week, central London