Salesforce Solutions Engineer (Edinburgh Office)

CALA Homes; City of Edinburgh; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

34 days holiday

Private healthcare

Enhanced pension contributions

ULEV car scheme

Employee Assistance Programme

Retail discounts

Job summary

Cala Group is seeking a Salesforce Administrator to support Sales, Marketing and Customer Service teams from our Edinburgh office. You will configure, deploy and document Salesforce solutions, ensuring alignment with roadmaps and best practices.

You will work within an Agile Product team, liaising with stakeholders and vendors to optimise processes and data-driven decision making. Hybrid work with two days at Head Office in Edinburgh.

Qualifications

• Certified Salesforce Administrator with hands-on configuration experience.
• 2–3 years in a Salesforce admin role or similar.
• Experience deploying changes from test to production; Copado desirable.
• Familiar with SDLC and Agile (Scrum) methodologies.
• Experience with Salesforce managed packages.
• Knowledge of relevant Salesforce packages is desirable.
• Strong written and verbal communication; able to document requirements clearly.
• Experience defining business requirements and writing user stories.

Responsibilities

• Gather and document business problems, requirements, and acceptance criteria.
• Design and build Salesforce solutions using out-of-the-box features aligned with roadmaps.
• Peer review solution designs and ensure quality through QA and testing.
• Deploy platform changes via the development pipeline following change control.
• Create and maintain detailed solution documentation and guides.
• Maintain Salesforce health and minimise technical debt with the team.
• Troubleshoot and resolve technical issues as they arise.
• Collaborate with internal/external stakeholders and partners.
• Invest 10% of time in personal development aligned to business needs.

Skills

Salesforce Admin Cert

Salesforce configuration

Copado deployment

SDLC & Agile

Managed packages

Liaison with stakeholders

User stories

Documentation

Tools

Jira

Confluence

Job description

Cala Group is seeking a Salesforce Administrator to support Sales, Marketing and Customer Service teams from our Edinburgh office. You will configure, deploy and document Salesforce solutions, ensuring alignment with roadmaps and best practices.

You will work within an Agile Product team, liaising with stakeholders and vendors to optimise processes and data-driven decision making. Hybrid work with two days at Head Office in Edinburgh.