Sales Tendering Specialist - 12M Maternity Cover

KONE; Long Lee; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Pension scheme

Development opportunities

Hybrid working

Job summary

KONE is seeking a Sales Tendering Specialist (Maternity Cover) to handle inquiries, prepare quotes and coordinate tenders from an office-based role. You will drive sales targets by converting inquiries into orders and coordinating with field teams and technical departments.

In this hybrid office-based role, you will maintain CRM records, produce competitive quotations, and support tender submissions while collaborating with engineers, project managers, and sales staff to ensure timely responses

Qualifications

• Experience in sales or sales support, preferably in a technical or engineering environment.
• Ability to understand and explain technical products and services.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office and CRM software.
• Proactive and collaborative team player.
• Attention to detail and organizational skills.
• Knowledge of lift industry standards and terminology (preferred but not essential).

Responsibilities

• Respond to incoming inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.
• Generate accurate and competitive quotes for lift installations, repairs, modernizations, and maintenance contracts.
• Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
• Maintain records of customer interactions, quotations, and sales activities using CRM systems.
• Stay up to date with lift products, services, and technical specifications to effectively communicate with clients.
• Work closely with field sales representatives, engineers, and project managers to support sales efforts and resolve customer queries.
• Track and follow up on quotations and proposals to convert leads into sales.
• Provide regular updates and reports on sales activity, pipeline status, and customer feedback.

Skills

Communication

Sales experience

Technical product knowledge

MS Office

CRM software

Team player

Attention to detail

Lift industry knowledge

Tools

Microsoft Office

CRM software

Job description

12M Maternity Cover

The Sales Tendering Specialist (Tender Repairs Specialist) is responsible for handling customer inquiries, preparing quotations, managing tender documentation and coordinating with field sales teams and technical departments to ensure smooth and efficient sales processes. Salesperson is responsible for generating sales from an office-based position. This is a target-driven role, requiring a proactive approach to converting inquiries into sales, preparing competitive quotations, and supporting tender submissions. Success is measured against monthly and quarterly sales targets.

Key Responsibilities:

• Customer Support: Respond to incoming inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.


• Quotation Preparation: Generate accurate and competitive quotes for lift installations, repairs, modernizations, and maintenance contracts.


• Tender Coordination: Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.


• Sales Administration: Maintain records of customer interactions, quotations, and sales activities using CRM systems.


• Product Knowledge: Stay up to date with lift products, services, and technical specifications to effectively communicate with clients.


• Team Collaboration: Work closely with field sales representatives, engineers, and project managers to support sales efforts and resolve customer queries.


• Follow-Up: Track and follow up on quotations and proposals to convert leads into sales.


• Reporting: Provide regular updates and reports on sales activity, pipeline status, and customer feedback.

Skills & Qualifications:

• Good communication and interpersonal skills.


• Experience in sales / sales support, preferably in a technical or engineering environment.


• Ability to understand and explain technical products and services.


• Proficiency in Microsoft Office and CRM software.


• Proactive and collaborative team player.


• Attention to detail and organizational skills.


• Knowledge of lift industry standards and terminology (preferred but not essential).

Work Environment:

• Office-based with occasional client meetings or site visits.


• Fast-paced and collaborative setting, often working to tight deadlines.

What KONE can offer:

We offer a competitive salary, 25 days holiday and 8 additional Bank Holidays, 1 volunteering day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift and escalator industry, Quarterly Commission, Dental Insurance, Medical Plan, GymFlexi Membership, Kone Discounts, 24/7 GP Support & Wellbeing Access and hybrid working