Sales - Tendering Specialist

KONE; Bradford; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

25 days holiday

Bank Holidays

Pension Scheme

Development opportunities

Hybrid working

Job summary

KONE is seeking a Sales - Tendering Specialist to handle inquiries, prepare quotations, manage tender documents, and coordinate with field sales and technical teams to ensure smooth and efficient sales processes. This is a target-driven role, office-based with hybrid working, requiring a proactive approach to converting inquiries into sales and supporting tender submissions.

You will collaborate with field sales representatives, engineers, and project managers to support sales, track quotations,

Qualifications

• Strong communication and interpersonal abilities are essential.
• Experience in sales or sales support in a technical/engineering environment.
• Ability to understand and explain technical products and services.
• Proficiency with Microsoft Office and CRM software.
• Attention to detail and strong organizational skills.
• Proactive and collaborative team player.
• Knowledge of lift industry standards and terminology (preferred).

Responsibilities

• Respond to inquiries via phone, email, or online platforms with product guidance.
• Generate accurate quotes for lift installations, repairs, and maintenance.
• Assist in preparing and submitting tender documents on time.
• Maintain records of interactions, quotes, and sales activities in CRM.
• Stay up to date with lift products and specs to communicate with clients.
• Collaborate with field sales, engineers, and project managers to support sales.
• Track quotations and proposals to convert leads into sales.
• Provide regular reports on sales activity and pipeline status.

Skills

Good communication

Sales experience

Technical product explanation

CRM software

Microsoft Office

Attention to detail

Proactive team player

Lift industry knowledge

Tools

Microsoft Office

CRM software

Job description

The Sales - Tendering Specialist is responsible for handling customer inquiries, preparing quotations, managing tender documentation and coordinating with field sales teams and technical departments to ensure smooth and efficient sales processes. Salesperson is responsible for generating sales from an office-based position. This is a target-driven role , requiring a proactive approach to converting inquiries into sales, preparing competitive quotations, and supporting tender submissions. Success is measured against monthly and quarterly sales targets.

Key Responsibilities:

• Customer Support: Respond to incoming inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.
• Quotation Preparation: Generate accurate and competitive quotes for lift installations, repairs, modernizations, and maintenance contracts.
• Tender Coordination: Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
• Sales Administration: Maintain records of customer interactions, quotations, and sales activities using CRM systems.
• Product Knowledge: Stay up to date with lift products, services, and technical specifications to effectively communicate with clients.
• Team Collaboration: Work closely with field sales representatives, engineers, and project managers to support sales efforts and resolve customer queries.
• Follow-Up: Track and follow up on quotations and proposals to convert leads into sales.
• Reporting: Provide regular updates and reports on sales activity, pipeline status, and customer feedback.

Skills & Qualifications:

• Good communication and interpersonal skills.
• Experience in sales / sales support, preferably in a technical or engineering environment.
• Ability to understand and explain technical products and services.
• Proficiency in Microsoft Office and CRM software.
• Attention to detail and organizational skills.
• Proactive and collaborative team player.
• Knowledge of lift industry standards and terminology (preferred but not essential).

Work Environment:

• Office-based with occasional client meetings or site visits.
• Fast-paced and collaborative setting, often working to tight deadlines.

Please note that within the business this role will have a job title as Repairs Tendering Specialist.

What KONE can offer:

We offer a competitive salary, 25 days holiday and 8 additional Bank Holidays, 1 volunteering day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift and escalator industry, Quarterly Commission, Dental Insurance, Medical Plan, GymFlexi Membership, Kone Discounts, Cycle to work scheme, 24/7 GP Support & Wellbeing Access and hybrid working.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html