Sales - Tendering Specialist

KONE; Long Lee; Hybride; GBP 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

25 days holiday

8 Bank Holidays

Volunteer day

Pension scheme

Development opportunities

Development reviews

Hybrid working

Dental insurance

Medical plan

Gym membership

KONE discounts

Cycle to work

Résumé du poste

KONE is hiring a Sales - Tendering Specialist in the United Kingdom. This office-based role involves handling inquiries, generating competitive quotations, coordinating tender submissions, and supporting field teams to meet monthly targets.

You will use CRM systems to track activity and report on sales progress in a fast-paced environment. The ideal candidate has strong communication skills, sales experience in a technical setting, and the ability to explain technical products.

Qualifications

• Good communication and interpersonal skills.
• Experience in sales / sales support, preferably in a technical or engineering environment.
• Ability to understand and explain technical products and services.
• Proficiency in Microsoft Office and CRM software.
• Attention to detail and organizational skills.
• Proactive and collaborative team player.
• Knowledge of lift industry standards and terminology (preferred but not essential).

Responsabilités

• Customer Support: Respond to inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.
• Quotation Preparation: Generate accurate and competitive quotes for lift installations, repairs, modernizations, and maintenance contracts.
• Tender Coordination: Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
• Sales Administration: Maintain records of customer interactions, quotations, and sales activities using CRM systems.
• Product Knowledge: Stay up to date with lift products, services, and technical specifications to communicate with clients.
• Team Collaboration: Work closely with field sales representatives, engineers, and project managers to support sales efforts.
• Follow‑Up: Track and follow up on quotations and proposals to convert leads into sales.
• Reporting: Provide regular updates and reports on sales activity, pipeline status, and customer feedback.

Connaissances

Communication skills

Sales experience

Technical product knowledge

MS Office & CRM

Attention to detail

Team player

Lift industry standards

Description du poste

Sales - Tendering Specialist

The Sales - Tendering Specialist is responsible for handling customer inquiries, preparing quotations, managing tender documentation and coordinating with field sales teams and technical departments to ensure smooth and efficient sales processes. Salesperson is responsible for generating sales from an office-based position. This is a target-driven role, requiring a proactive approach to converting inquiries into sales, preparing competitive quotations, and supporting tender submissions. Success is measured against monthly and quarterly sales targets.

Key Responsibilities

• Customer Support: Respond to incoming inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.
• Quotation Preparation: Generate accurate and competitive quotes for lift installations, repairs, modernizations, and maintenance contracts.
• Tender Coordination: Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
• Sales Administration: Maintain records of customer interactions, quotations, and sales activities using CRM systems.
• Product Knowledge: Stay up to date with lift products, services, and technical specifications to effectively communicate with clients.
• Team Collaboration: Work closely with field sales representatives, engineers, and project managers to support sales efforts and resolve customer queries.
• Follow‑Up: Track and follow up on quotations and proposals to convert leads into sales.
• Reporting: Provide regular updates and reports on sales activity, pipeline status, and customer feedback.

Skills & Qualifications

• Good communication and interpersonal skills.
• Experience in sales / sales support, preferably in a technical or engineering environment.
• Ability to understand and explain technical products and services.
• Proficiency in Microsoft Office and CRM software.
• Attention to detail and organizational skills.
• Proactive and collaborative team player.
• Knowledge of lift industry standards and terminology (preferred but not essential).

Work Environment

• Office-based with occasional client meetings or site visits.
• Fast‑paced and collaborative setting, often working to tight deadlines.

Please note that within the business this role will have a job title as Repairs Tendering Specialist.

What KONE can offer

We offer a competitive salary, 25 days holiday and 8 additional Bank Holidays, 1 volunteering day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift and escalator industry, Quarterly Commission, Dental Insurance, Medical Plan, GymFlexi Membership, Kone Discounts, Cycle to work scheme, 24/7 GP Support & Wellbeing Access and hybrid working