Sales Executive – Full Replacement / Modernisation

Kone México; Greater London; Hybrid; GBP 60,000 - 95,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Volunteering day

Company pension scheme

Private medical insurance

Quarterly commission

EV car

Dental plan

Development opportunities

Job summary

KONE is seeking a sales professional to drive full lifecycle sales for lift solutions in London and the Southeast. You will identify opportunities, manage tenders and orders, and coordinate with installation and maintenance teams to deliver outcomes.

The role emphasizes building new accounts, expanding existing relationships, and upselling IoT service solutions, with hybrid working and strong focus on customer value creation.

Qualifications

• Lifts industry experience essential.
• Proven ability to open new business customer accounts.
• Growth and management of existing accounts.

Responsibilities

• Own full sales cycle from lead generation to order and handover to installation/maintenance teams.
• Develop and deepen relationships with private and public sector customers in London and the Southeast.
• Upsell digital IoT service solutions and manage pricing targets.
• Collaborate with cross‑functional teams to improve customer satisfaction and report on sales data.

Skills

Lifts sales

Account management

New business

Customer focus

Communication

Tools

Salesforce

Job description

The role would particularly suit someone who has an understanding of lifts and is ideally experienced in replacing lifts into existing buildings. You will be responsible for preparing detailed tenders and technical proposals to a wide range of private and public sector customers including Main Contractors, FM’s, consultants, developers and business owners. You will be responsible in building a business on full replacement and selling new lifts through existing key customers and proactively building new business within London and the Southeast.

Main responsibilities

• Ownership of the full sales cycle: Proactive identification and creation of new sales leads and opportunities, tender & order process, lift design process, and handovers to KONE installation and maintenance teams.
• Proactive development of existing and new customer relationships.
• Upselling of KONE digital IoT service solutions.
• Accountability over agreed business objectives, sales budget, and pricing targets in the designated market area.
• Collaboration with the rest of KONE team to improve customer satisfaction.
• Timely and accurate reporting of sales and customer data.

Skills and Experience Required

• Lifts industry experience is essential.
• Proven experience in opening new business customer accounts.
• Growing and managing exiting accounts.
• Systematic solution selling approach to selling.
• Customer centric mindset - desire to understand what creates value to our customers and courage to experiment and embrace innovate thinking.
• Excellent interpersonal and team working skills to gain access and work with the right external and internal networks.
• Previous experience and results in Sales and customer relationship management.
• Excellent communication skills in English (written and spoken).
• Basic knowledge of contractual and financial terms.
• Good IT skills, CRM (Salesforce).

What KONE can offer: We offer a competitive salary, 25 days holiday and additional Bank Holidays, 1 paid Volunteering Day, Company Pension Scheme, Private Medical Insurance, Quarterly Commission, EV Car, PDI, Dental Plan, Development opportunities and development reviews to help you achieve your professional goals.

Endless support from experienced lifts industry leaders, Kone Discounts, 24/7 GP Support & Wellbeing Access, Hybrid Working.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.