Sales Support UK

Surtio; Greater London; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Annual bonus

Training opportunities

Showroom support

Job summary

Surtio in London is seeking a Sales Support professional to act as the linchpin for the sales team. You will independently create offers, enter and process orders, and answer customer inquiries by phone, supporting showroom sales and maintaining project and customer data.

The role requires excellent communication, advanced Microsoft Office skills, initiative, and the ability to manage multiple tasks. Knowledge of Bene Sales net and margins in contract furniture is a plus; a bonus scheme applies.

Qualifications

• Excellent communication skills.
• Advanced proficiency in Microsoft Office suite.
• Proactive, highly organised, and tenacious; able to manage multiple tasks simultaneously.

Responsibilities

• Support sales managers in all sales-related matters.
• Create offers, enter, and process orders independently using Bene systems.
• Support customers via phone, handling inquiries and providing aftercare.
• Create plans, presentations, and design concepts for customers.
• Assist with showroom sales and maintain project and customer data in IT systems.
• Clarify logistics and installation conditions; optimize margins by correct processing of standard and special solutions.

Skills

Microsoft Office

Bene Sales net

Communication

Customer service

Multitasking

Tools

Bene Sales net

Job description

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Sales Support UK

Job Code: SUR528

London, UK

£37,000 per annum, plus an annual bonus equivalent to one month's salary upon achievement of company business targets.

Full-time

Posted 01/06/2026

Job Description

Join a venerable company with over 200 years of expertise in designing forward-looking, innovative, and sustainable working environments and offices. This organisation champions the essence of 'New Work,' fostering creativity, innovation, individual responsibility, and inclusive cooperation as the bedrock of its corporate culture and every advancement. We are dedicated to creating spaces that empower collaboration and inspire new ideas for everyone. As a Sales Support professional, you will be the linchpin for sales managers, assisting across all sales-related matters. Your core responsibilities will involve independently creating offers, entering and processing orders, and serving as a primary point of contact for customer inquiries via phone. You will also contribute to visual sales tools by creating plans, presentations, and design concepts for clients, supporting showroom sales, and meticulously maintaining project and customer data. The ideal candidate will possess excellent communication skills and advanced proficiency in Microsoft Office, coupled with a proactive, highly organised, and tenacious approach. You should be adept at managing multiple tasks simultaneously, flexible in your methods, and share an enthusiastic passion for the furniture and commercial interior design sector. Strong attention to detail, technical acumen, and an understanding of complex ordering systems and margins within the contract furniture industry are essential for success in this dynamic role.

Requirements

• Support sales managers in all sales-related matters.
• Create offers, enter, and process orders independently and efficiently using Bene systems.
• Support customers via phone, handling inquiries and providing aftercare.
• Create plans, presentations, and design concepts for customers.
• Assist with showroom sales and maintain project and customer data in IT systems.
• Clarify logistics and installation conditions.
• Optimize contribution margins through correct processing of standard and special solutions.
• Perform simple planning and configuration of furniture.
• Structure, promote, and maintain strong customer relationships, including participation in events.
• Support sales employees to enhance efficiency and productivity.
• Commit to continuous professional development, including active participation in company trainings and workshops.
• Possess knowledge of Bene Sales net.
• Contribute to product and process improvement initiatives.
• Excellent communication skills.
• Advanced proficiency in Microsoft Office suite.
• Proactive, highly organized, tenacious, and flexible.
• Ability to manage multiple tasks simultaneously.
• Strong enthusiasm for the furniture and commercial interior design sector.
• Exceptional attention to detail.
• Proven ability to use complex ordering systems.
• Knowledge of the contract furniture industry.
• Technically minded with the ability to correctly specify large projects.
• Strong mathematical skills and a solid understanding of margins.
• Passion for interior and office design, dedicated to finding optimal solutions.
• Ability to serve as a competent and confident advisor.

Benefits

• Annual bonus equivalent to one month's salary upon achieving company business targets.
• Opportunities for professional and methodical development of personal skills.
• Active participation in company-offered trainings, workshops, informational, and development meetings.

Company

A leading company specialising in innovative and sustainable working environments and office furniture.