Sales Support Specialist — Hybrid & Customer-Driven

Confidential; West Midlands; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

On-site parking

Job summary

Confidential is seeking a highly organised Sales Support Executive to join a growing team. You will work alongside Sales Executives, Tech Support and Account Managers, providing day-to-day administrative support, handling quotations, orders, and CRM updates.

This hybrid role offers a Monday–Friday pattern with home and office days, a 30,000 salary, and on-site parking. You will communicate with clients and end customers to ensure smooth delivery and exceptional service.

Qualifications

• Experience in Sales Support or Sales Administration.
• Excellent organisational skills.
• Strong attention to detail and ability to multitask.
• Confident telephone manner and client communication.
• Proactive, team-oriented attitude.
• Comfortable in a fast-paced environment.

Responsibilities

• Produce and manage customer quotations accurately and efficiently.
• Provide day-to-day administrative support to the Sales Executives and Account Managers.
• Maintain and update CRM systems and customer records.
• Process orders and sales documentation.
• Liaise with clients and end customers via telephone and email.
• Support the sales team with customer enquiries and follow-up activities.
• Coordinate information between departments to ensure smooth delivery of products and services.
• Prepare reports and assist with sales pipeline administration.
• Ensure all documentation and customer information is maintained accurately.

Skills

Sales Support

Sales Administration

Customer Service

Account Support

Tools

CRM

Job description

Confidential is seeking a highly organised Sales Support Executive to join a growing team. You will work alongside Sales Executives, Tech Support and Account Managers, providing day-to-day administrative support, handling quotations, orders, and CRM updates.

This hybrid role offers a Monday–Friday pattern with home and office days, a 30,000 salary, and on-site parking. You will communicate with clients and end customers to ensure smooth delivery and exceptional service.