Sales Support & Admin Specialist (Hybrid)

Phoenix Software; Plymouth; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Phoenix Software is seeking a Sales Support to join our Portsmouth-based sales team on a hybrid basis (2–3 days in the office). You will raise sales orders, liaise with customers and suppliers, and support Account Managers with CRM entries and deal registrations.

Strong admin skills and teamwork are required. Ideal candidates will have experience in office administration, proficiency in Word/Excel/Outlook/Teams, and the ability to prioritise under pressure while meeting deadlines.

Qualifications

• Prior experience in an administrative role.
• Good knowledge of Microsoft Word, Excel, Outlook and Teams.
• Excellent communication and organisation skills.
• Ability to prioritise work under pressure, work without supervision and use initiative to meet deadlines.
• Commitment to see a job through to a successful conclusion.

Responsibilities

• Raising sales orders using the company sales tool following ISO guidelines.
• Liaising by telephone, Teams and email with customers and suppliers, confirming prices and latest deals.
• Checking confirmation orders and ensuring all aspects of the sales process are adhered to.
• Updating purchases/quotes on the sales system accurately and within agreed timelines.
• Utilising the internal CRM to create deal registrations and update opportunities.
• Providing cover for Account Managers and other Sales Admin Team members.
• Assisting in managing client relationships to secure and retain customers’ business.

Job description

Phoenix Software is seeking a Sales Support to join our Portsmouth-based sales team on a hybrid basis (2–3 days in the office). You will raise sales orders, liaise with customers and suppliers, and support Account Managers with CRM entries and deal registrations.

Strong admin skills and teamwork are required. Ideal candidates will have experience in office administration, proficiency in Word/Excel/Outlook/Teams, and the ability to prioritise under pressure while meeting deadlines.