Sales Support Representative

Search Consultancy LTD; Birmingham; Ibrido; GBP 27.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-site parking

Descrizione del lavoro

Search Consultancy is seeking a Sales Support Executive to join their team in a hybrid role. You will support the sales function by producing quotations, managing CRM records, and assisting Account Managers.

The position offers a £30,000 salary and a hybrid pattern: Monday and Friday from home, Tuesday to Thursday in the office. You will liaise with clients and end customers, handle orders and documentation, and help maintain accurate customer information while coordinating with multiple

Competenze

• Experience in Sales Support, Sales Administration, Customer Service or Account Support.
• Excellent organisational and administrative skills with attention to detail.

Mansioni

• Produce and manage customer quotations accurately and efficiently.
• Provide day-to-day administrative support to the Sales Executives and Account Managers.
• Maintain and update CRM systems and customer records.
• Process orders and sales documentation.
• Liaise with clients and end customers via telephone and email.
• Support the sales team with customer enquiries and follow-up activities.
• Coordinate information between departments to ensure smooth delivery of products and services.
• Prepare reports and assist with sales pipeline administration.
• Ensure all documentation and customer information is maintained accurately.

Conoscenze

Customer service

Organisational skills

Phone & email communication

Team collaboration

Strumenti

CRM systems

Microsoft Office

Descrizione del lavoro

Sales Support Executive

Salary: £30,000

Hours: Monday to Friday, 8:30am - 5:30pm

Working Pattern: Hybrid (Monday & Friday from home, Tuesday to Thursday in the office)

Benefits: On-site parking

The Opportunity

Our client is looking for a highly organised and proactive Sales Support Executive to join their growing team. Working closely alongside Sales Executives, Tech Support team, and Account Managers, you will play a key role in supporting the sales function, ensuring a seamless experience for both customers and internal stakeholders.

This is an excellent opportunity for someone who enjoys a varied role, thrives in a fast-paced environment, and is comfortable communicating with both clients and end customers.

Key Responsibilities

• Produce and manage customer quotations accurately and efficiently.
• Provide day-to-day administrative support to the Sales Executives and Account Managers.
• Maintain and update CRM systems and customer records.
• Process orders and sales documentation.
• Liaise with clients and end customers via telephone and email.
• Support the sales team with customer enquiries and follow-up activities.
• Coordinate information between departments to ensure smooth delivery of products and services.
• Prepare reports and assist with sales pipeline administration.
• Ensure all documentation and customer information is maintained accurately.

Candidate Profile

• Previous experience within Sales Support, Sales Administration, Customer Service or Account Support.
• Excellent organisational and administrative skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Confident telephone manner and experience speaking with clients and customers.
• Strong communication and relationship-building skills.
• A proactive and positive approach with a willingness to support the wider team.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age