Sales Support & CRM Coordinator (Hybrid)

Search; Birmingham; Hybrid; GBP 25,000 - 34,000; Full time

Job summary

Search is seeking a highly organised Sales Support Executive to join the team. The role involves supporting Sales Executives, Tech Support, and Account Managers to ensure a seamless experience for customers and internal stakeholders.

The position suits someone who thrives in a fast-paced environment, communicates effectively with clients and end customers, and enjoys a varied role at the heart of the sales process.

Qualifications

• Previous experience in Sales Support, Sales Administration, Customer Service or Account Support.
• Strong organisational and administrative skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Confident telephone manner when speaking with clients and customers.
• Strong communication and relationship-building skills.

Responsibilities

• Produce and manage customer quotations accurately and efficiently.
• Provide day-to-day administrative support to the Sales Executives and Account Managers.
• Maintain and update CRM systems and customer records.
• Process orders and sales documentation.
• Liaise with clients and end customers via telephone and email.
• Support the sales team with customer enquiries and follow-up activities.
• Coordinate information between departments to ensure smooth delivery of products and services.
• Prepare reports and assist with sales pipeline administration.
• Ensure all documentation and customer information is maintained accurately.

Skills

Sales support experience

Organisational skills

Attention to detail

Telephone manner

Communication skills

Job description

Search is seeking a highly organised Sales Support Executive to join the team. The role involves supporting Sales Executives, Tech Support, and Account Managers to ensure a seamless experience for customers and internal stakeholders.

The position suits someone who thrives in a fast-paced environment, communicates effectively with clients and end customers, and enjoys a varied role at the heart of the sales process.