Sales Support & Order Management Specialist

Westcoast; United Kingdom; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Growth opportunities

Generous benefits package

Wellbeing support

Community & connection

Job summary

Westcoast, a leading distributor of IT brands in the UK, invites applications for a Sales Support Administrator. In this role, you’ll ensure sales orders run smoothly across UK and international markets, supporting teams to deliver outstanding service and customer satisfaction.

You’ll bring strong organisational skills, attention to detail, and a proactive mindset, with proven administrative experience in fast-paced environments and proficiency in Word, Excel, and email tools.

Qualifications

• Proven administrative experience in a fast-paced environment.
• Excellent communication and relationship-building skills.
• The ability to prioritise and adapt under pressure.
• A collaborative approach with a positive, solutions-focused attitude.
• Proficiency in Microsoft Word, Excel, and email management tools.

Responsibilities

• Process sales orders accurately across UK and international markets.
• Manage orders efficiently to maintain service excellence.
• Keep up to date with the latest products, services, and systems.
• Support customer management while meeting SLAs and KPIs.
• Contribute to team meetings with insights and process improvement ideas.
• Perform general administrative tasks to maintain smooth daily operations.

Skills

Administrative experience

Communication

Prioritisation under pressure

Team collaboration

Microsoft Word

Excel

Email management tools

Education

No specific degree required

Tools

Microsoft Word

Excel

Email clients/tools

Job description

Westcoast, a leading distributor of IT brands in the UK, invites applications for a Sales Support Administrator. In this role, you’ll ensure sales orders run smoothly across UK and international markets, supporting teams to deliver outstanding service and customer satisfaction.

You’ll bring strong organisational skills, attention to detail, and a proactive mindset, with proven administrative experience in fast-paced environments and proficiency in Word, Excel, and email tools.