Strategic Operations Coordinator - IT Supply Chain

Westcoast Limited; Theale; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

25 days holidays

Employee referral bonus

Staff purchase discounts

Wellbeing programme

Enhanced family leave

Life insurance

Cycle to work

Résumé du poste

Westcoast Limited, a renowned IT distributor, is seeking a proactive Operations/Order Support professional in the UK. You will manage the end-to-end order flow, coordinate deliveries, and optimize stock to maximise fulfilment and minimise cost.

You will work in a collaborative environment supporting account managers and cross-functional teams. This role offers exposure to IT sector operations and supply chain, with opportunities to develop skills across logistics, forecasting and customer

Qualifications

• Proactive, commercially minded individual with excellent communication skills.
• Motivated and proactive, able to work under pressure both independently and as part of a team.
• Strong interpersonal skills with an ability to develop strong business relationships.
• Able to work effectively under pressure and with changing priorities and workload.
• Excellent attention to detail.
• Experience with advanced Excel or similar spreadsheet tools.
• Experience or knowledge of supply chain/logistics would be beneficial.

Responsabilités

• Managing the customer order process from receipt of order through to shipment and delivery.
• Arranging deliveries and ensuring all are compliant with the specifications of the customers’ DC.
• Stock Management - Liaising with product management and re-allocating stock to ensure max. fill rate.
• Resolving delivery problems and communicating any delays to the customer DCs.
• Communicating stock availability and lead time information to customers.
• Forecast Management.
• Attending conference calls and distributing meeting minutes.
• Resolving customer queries and complaints quickly and courteously.
• Reporting on customer stock and sales.
• Supporting the External Account Managers.
• Undertaking ad hoc company projects as required.

Connaissances

Proactive mindset

Commercial awareness

Interpersonal skills

Stress management

Attention to detail

Supply chain knowledge

Outils

Excel

Description du poste

Westcoast Limited, a renowned IT distributor, is seeking a proactive Operations/Order Support professional in the UK. You will manage the end-to-end order flow, coordinate deliveries, and optimize stock to maximise fulfilment and minimise cost.

You will work in a collaborative environment supporting account managers and cross-functional teams. This role offers exposure to IT sector operations and supply chain, with opportunities to develop skills across logistics, forecasting and customer