Sales Support & Order Liaison Specialist

Optima Recruitment Limited; England; Sur place; GBP 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

Excellent benefits package

Salary up to £30,000

Résumé du poste

Optima Recruitment Limited is seeking a proactive administrator to ensure smooth communication between customers, suppliers and engineers. You will handle phone and email inquiries, process orders, liaise with multiple teams and keep accurate records.

The role offers a solid benefits package, a Monday–Friday schedule with office hours, and a competitive salary up to £30,000 in the United Kingdom. Strong numeracy and attention to detail are essential, along with proficiency in Word and Excel.

Qualifications

• Proficient with Microsoft Word and Excel.
• Strong numeracy and attention to detail.
• Clear, confident communication and a professional phone manner.

Responsabilités

• Handling phone and email enquiries regarding technical / orders queries.
• Liaising with customers, suppliers and engineers.
• Processing orders generated by the service department.
• Obtaining costs and delivery times
• Raising customer quotes
• Carrying out calculations based on supplier prices both in the UK and Worldwide
• Liaising with suppliers and engineers regarding technical enquiries
• Resolving delivery issues with carriers and ensuring deadlines are met
• Liaising with carriers to resolve delivery issues when required
• Providing progress updates with regards to orders and deliveries
• Keeping accurate records of enquiries, orders, and quotes for easy team access

Connaissances

Numeracy

Attention to detail

Communication

Phone etiquette

Team player

Calm under pressure

Outils

Microsoft Word

Microsoft Excel

Description du poste

Optima Recruitment Limited is seeking a proactive administrator to ensure smooth communication between customers, suppliers and engineers. You will handle phone and email inquiries, process orders, liaise with multiple teams and keep accurate records.

The role offers a solid benefits package, a Monday–Friday schedule with office hours, and a competitive salary up to £30,000 in the United Kingdom. Strong numeracy and attention to detail are essential, along with proficiency in Word and Excel.