Customer & Supplier Liaison Administrator

Optima Recruitment Limited; Leatherhead; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Salary up to £30,000

Weekday office hours

Job summary

Optima Recruitment Limited is seeking a capable administrator to support customer, supplier and engineer communications. The role involves handling enquiries, processing orders, quotes, and calculations across UK and worldwide suppliers.

The position offers an excellent benefits package with up to £30,000 and standard office hours, Monday to Friday. The successful candidate will be a reliable team player with strong numeracy and communication skills.

Qualifications

• Proficient with Microsoft Word and Excel.
• Administration experience.
• Strong numeracy and attention to detail.
• Clear, confident communication and a professional phone manner.
• Flexible, adaptable, and calm under pressure.
• Reliable, collaborative team player.

Responsibilities

• Handling phone and email enquiries regarding technical / orders queries.
• Liaising with customers, suppliers and engineers.
• Processing orders generated by the service department.
• Obtaining costs and delivery times.
• Raising customer quotes.
• Carrying out calculations based on supplier prices both in the UK and Worldwide.
• Liaising with suppliers and engineers regarding technical enquiries.
• Resolving delivery issues with carriers and ensuring deadlines are met.
• Liaising with carriers to resolve delivery issues when required.
• Providing progress updates with regards to orders and deliveries.
• Keeping accurate records of enquiries, orders, and quotes for easy team access.

Skills

Microsoft Word

Microsoft Excel

Numeracy

Attention to detail

Clear communication

Professional phone manner

Team player

Job description

Optima Recruitment Limited is seeking a capable administrator to support customer, supplier and engineer communications. The role involves handling enquiries, processing orders, quotes, and calculations across UK and worldwide suppliers.

The position offers an excellent benefits package with up to £30,000 and standard office hours, Monday to Friday. The successful candidate will be a reliable team player with strong numeracy and communication skills.