Sales Admin Specialist - Order Processing & Customer Support

Future Prospects Group Ltd; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Training on quotations

Career development

Supportive team environment

Job summary

Future Prospects Group Ltd is recruiting a Sales Administrator on a full-time, permanent basis. The role focuses on delivering high-quality commercial support, order processing, and customer service within a collaborative sales office.

You will process orders, maintain live records, create quotations, and assist with data management while liaising with internal teams and external customers. Training and career development are provided.

Qualifications

• Proven experience within sales administration, commercial support, or customer service.
• Prior experience in a technical, engineering, or manufacturing environment is highly desirable.
• Confident communication with internal teams and external customers.
• Strong organisational skills and attention to data quality.

Responsibilities

• Process incoming customer sales orders accurately and enter data in the required format.
• Acknowledge new orders promptly and maintain live databases and tracking sheets.
• Create virtual folders and catalogue essential sales enquiry details, drawings, costing sheets, and communications.
• Answer sales calls, qualify enquiries, and route or handle them internally.
• Collaborate with regional Business Development Managers and other departments to fulfil requirements.
• Produce basic quotations for existing and prospective clients with training provided.
• Identify potential business opportunities and gather sector/competitor insights.
• Provide admin support and cover during peak periods.

Job description

Future Prospects Group Ltd is recruiting a Sales Administrator on a full-time, permanent basis. The role focuses on delivering high-quality commercial support, order processing, and customer service within a collaborative sales office.

You will process orders, maintain live records, create quotations, and assist with data management while liaising with internal teams and external customers. Training and career development are provided.