Sales Operations Coordinator

Euro-Projects Recruitment Ltd; Coalville; On-site; GBP 34,000 - 40,000; Full time

Job summary

Euro-Projects Recruitment Ltd in Coalville is seeking a Sales Operations Coordinator to join a growing electronics/technology SME. The role combines order management, customer service and proactive project support, with an emphasis on accurate processing, timely delivery updates and cross-team collaboration.

The package offers a £34,000–£40,000 salary, a 35-hour week, and a varied, hands-on role working with Sales, Purchasing, Logistics and Finance to improve processes and data integrity.

Qualifications

• Local/easily commutable to Coalville.
• Experience within Sales Administration, Internal Sales, Customer Service, Customer Operations or Order Management.
• Strong organisational, communication and problem-solving skills.
• Good IT skills, including ERP/business systems and Excel.
• High attention to detail and ability to manage multiple priorities.
• A proactive problem solver who can work effectively across Sales, Purchasing, Logistics and Finance.

Responsibilities

• Processing customer orders and managing order books.
• Handling customer enquiries and providing delivery updates.
• Liaising with Sales, Purchasing, Logistics and suppliers to ensure smooth order fulfilment.
• Preparing quotations, reports and customer documentation.
• Maintaining accurate customer, product and pricing data within ERP systems.
• Supporting customer issue resolution, reporting and continuous improvement activities.

Skills

Organisational skills

Communication

Problem-solving

ERP systems

Excel

Tools

ERP software

Excel

Job description

Sales Operations Coordinator, £34,000 - £40,000, 35-hour week

• Sales Operations Coordinator jobs role, Customer Operations Coordinator jobs role or Sales Administrator jobs role.
• Must be local to Coalville.
• Salary guide £34,000 - £40,000 depending on experience.
• Diverse and varied role working for an electronics / technology focused SME who supply products to international blue-chip customers.

This is a varied role combining customer service, order management, sales administration and operational support. You will work closely with customers and internal teams to ensure orders are processed accurately, delivery commitments are met, and customer issues are resolved efficiently. The role also offers involvement in reporting, process improvement and wider business operations.

What we need for this Sales Operations Coordinator role:

• Local/easily commutable to Coalville.
• Experience within Sales Administration, Internal Sales, Customer Service, Customer Operations or Order Management.
• Strong organisational, communication and problem-solving skills.
• Good IT skills, including ERP/business systems and Excel.
• High attention to detail and ability to manage multiple priorities.
• A proactive problem solver who can work effectively across Sales, Purchasing, Logistics and Finance.

The Sales Operations Coordinator role will involve:

• Processing customer orders and managing order books.
• Handling customer enquiries and providing delivery updates.
• Liaising with Sales, Purchasing, Logistics and suppliers to ensure smooth order fulfilment.
• Preparing quotations, reports and customer documentation.
• Maintaining accurate customer, product and pricing data within ERP systems.
• Supporting customer issue resolution, reporting and continuous improvement activities.

This Sales Operations Coordinator job is based in Coalville, commutable from Coalville, Ashby-de-la-Zouch, Ibstock, Hugglescote, Swadlincote, Leicester and surrounding areas.