Sales Support Manager

Right Now Group; Warwick; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Right Now Group in Warwick, UK, is seeking a Sales Support Manager to lead a high-potential commercial support division. You will mentor a team handling the essential back-end operations for the commercial business.

In a fast-paced B2B manufacturing environment, you will streamline workflows, push for performance improvements, and produce reporting that turns data into actionable insights for quotations, pricing, and projects.

Qualifications

• Experience leading a team of operational staff.
• Strong data analysis skills.
• Experience in a B2B manufacturing environment preferred.

Responsibilities

• Lead and Develop: Manage and motivate a team of operational support professionals.
• Streamline Workflows: Oversee the day-to-day management of inbound queries.
• Drive Performance: Monitor and improve team workflows across quotations, pricing, projects, and sales support.
• Data & Analysis: Produce actionable reporting, analyse team metrics, and identify operational bottlenecks.
• Quality Control: Maintain immaculate attention to detail across all commercial documentation and processes.

Skills

Leadership

Data analysis

B2B / manufacturing experience

Job description

Sales Support Manager

Are you a data-savvy people manager ready to fast-track your career with a global manufacturing market leader.

Our client is seeking a talented Operations Team Leader to head up a high-potential commercial support division. This division is well respected and pivotal within the organisation.

This part of the business specifically has an outstanding record in generating internal promotions and heavy employee investment.

Role Title: Sales Support Manager

Role Type: Full Time, Permanent, (Flexible start and finish times)

Salary: To be disclosed by the recruiter + OTE

Location: Warwick - Hybrid working

Role Overview

You will lead, mentor, and optimise a close-knit team, managing critical back-end operations. This team handles the foundational administrative workflow for the commercial business. Because this is a high-performing B2B environment, complaints are rare, allowing you to focus on efficiency, development, and strategic improvement.

Key Responsibilities

• Lead and Develop: Manage and motivate a team of operational support professionals.
• Streamline Workflows: Oversee the day-to-day management of inbound queries.
• Drive Performance: Monitor and improve team workflows across quotations, pricing, projects, and sales support.
• Data & Analysis: Produce actionable reporting, analyse team metrics, and identify operational bottlenecks.
• Quality Control: Maintain immaculate attention to detail across all commercial documentation and processes.

Highly desirable

• Proven Leadership: Strong people management skills with a passion for coaching and developing staff.
• Analytical Mindset: Comfortable extracting data, running reports, and turning numbers into insights.
• Detail-Oriented: A sharp eye for accuracy in a fast-paced, high-volume environment.
• B2B Familiarity: Experience working in a business-to-business corporate or manufacturing setting is highly advantageous.