Sales Support Manager

Portakabin; Bothwell; On-site; GBP 32,000 - 37,000; Full time

Job summary

Portakabin in Scotland invites applications for a Sales Support Manager to lead a high‑performing Coordinator team and drive order winning through strong administrative support. Based in Hamilton, you will design and improve processes, oversee reporting, and ensure timely, accurate customer service delivery.

You will develop business opportunities, manage relationships, and collaborate with stakeholders to optimise operations.

Qualifications

• Previous Business Development experience B2B or B2C
• Customer Relationship Management experience
• Strong Commercial Administration experience
• Administrative experience in a customer service environment.
• Experience managing and developing a team.
• Competent using Microsoft Office software.

Responsibilities

• Ensure business development calls are achieved to increase opportunity generation, including your own targets.
• Provide direct line management and leadership to the Coordinator team, ensuring regular, meaningful monthly one-to-one meetings are conducted to support performance, development, wellbeing, and engagement.
• Design, implement and continuously improve administrative processes.
• Plan, allocate and monitor administrative work to ensure timely, accurate and customer focussed delivery.
• Provide an excellent administrative service that supports order winning and operational activities.
• Communicate with stakeholders to ensure understanding of administrative processes and drive consistent adherence.
• Respond to queries and effectively resolve issues, escalating where needed.
• Produce accurate and timely reports to support business needs.

Job description

Sales Support Manager

Application Deadline: 4 September 2026

Department: Commercial - Management

Employment Type: Permanent

Location: Scotland - Hamilton

Reporting To: Jacqueline Smith

Compensation: £32,000 - £37,000 / year

Description

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Sales Support Manager to join our sales team in Hamilton Scotland.

As a Sales Support Manager you will provide efficient administrative and business development support to enable order winning and compliance activity.

You will lead a high-performing team and take ownership of core processes, ensuring accuracy, timeliness, and the delivery of a consistently high-quality service.

Role Details

• Annual salary up to £37,000 dependent on skills and experience, plus commission
• Role based: Hamilton, ML3 0EJ
• Contract type: Permanent
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.

In this role as Sales Support Manager, you will be required to:

• Ensure business development calls are achieved to increase opportunity generation, including your own targets
• Provide direct line management and leadership to the Coordinator team, ensuring regular, meaningful monthly one-to-one meetings are conducted to support performance, development, wellbeing, and engagement.
• Design, implement and continuously improve administrative processes.
• Plan, allocate and monitor administrative work to ensure timely, accurate and customer focussed delivery.
• Provide an excellent administrative service that supports order winning and operational activities.
• Communicate with stakeholders to ensure understanding of administrative processes and drive consistent adherence.
• Respond to queries and effectively resolve issues, escalating where needed.
• Produce accurate and timely reports to support business needs.

Benefits & Opportunities as Sales Support Manager

• Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression
• A chance to give back to your community with an annual volunteering day

Our Ideal Candidate as Sales Support Manager

• Previous Business Development experience B2B or B2C
• Customer Relationship Management experience
• Strong Commercial Administration experience
• Administrative experience in a customer service environment.
• Experience managing and developing a team.
• Competent using Microsoft Office software.