Sales Support & Handover Coordinator

SCCI Alphatrack; Essex; On-site; GBP 26,000 - 36,000; Full time

Job summary

SCCI Alphatrack in the United Kingdom is seeking a Sales Support Co-ordinator to provide comprehensive support to a nationwide Sales Team. You will manage the sales process from enquiry to conversion and support projects through to completion.

Responsibilities include coordinating sales administration, maintaining internal systems, preparing technical and commercial documentation, supporting tender submissions, and ensuring seamless handover from Sales to Operations.

Qualifications

• Based at Harlow office, with UK travel.
• Must have a valid UK driving licence.
• Role subject to 5 years referencing, DBS check and Occupational Health assessment.

Responsibilities

• Provide sales support to the Telecoms & IBN Sales department.
• Manage incoming leads and distribute them within agreed SLAs.
• Arrange client appointments and support quotation activities.
• Follow up submitted quotations and maintain customer communications throughout the sales cycle.
• Maintain CRM and all relevant business management systems.
• Organise and collate job packs for engineering and delivery teams.
• Assist with quantity take-offs, technical submissions, tender support and contract preparation.
• Prepare comprehensive Sales Handover packs containing commercial, technical, program and customer requirements.
• Coordinate formal project handovers from Sales to Operations, ensuring all stakeholders have the required information for successful delivery.
• Manage and control variation requests between Sales and Operations, ensuring changes are documented, reviewed, approved and communicated appropriately.
• Work closely with Head of Department and operational Project Managers to resolve handover queries and support project delivery.
• Support continuous improvement of sales administration and project handover processes.

Skills

Structured cabling knowledge

WLAN systems

Low-voltage systems

CAD

Visio

Microsoft Office

CRM systems

Communication skills

Organisational skills

Attention to detail

Customer-focused

Travel flexibility

Tools

CAD

Visio

Job description

SCCI Alphatrack in the United Kingdom is seeking a Sales Support Co-ordinator to provide comprehensive support to a nationwide Sales Team. You will manage the sales process from enquiry to conversion and support projects through to completion.

Responsibilities include coordinating sales administration, maintaining internal systems, preparing technical and commercial documentation, supporting tender submissions, and ensuring seamless handover from Sales to Operations.