Sales Support & Handover Coordinator — Travel Ready

SCCI Alphatrack; Harlow; On-site; GBP 26,000 - 34,000; Full time

Job summary

SCCI Alphatrack is seeking an energetic Sales Support Co-ordinator to support the nationwide Sales Team from our Harlow office. You will manage the sales process from enquiry to live engineering works, coordinating sales administration, tender support, and handovers to Operations.

Key duties include maintaining CRM, organising job packs, and liaising with engineering and delivery teams. The role requires UK travel and a valid driving licence; occasional after-hours work may be required.

Qualifications

• Experience with sales administration and CRM systems.
• Knowledge of structured cabling/WLAN/low-voltage systems preferred.
• Strong MS Office, communication and organizational skills.
• Professional and customer-focused approach; ability to travel as required.

Responsibilities

• Provide sales support to the Telecoms & IBN Sales department.
• Manage incoming leads and distribute them within SLAs.
• Arrange client appointments and support quotation activities.
• Follow up quotations and maintain customer communications throughout the sales cycle.
• Maintain CRM and other business management systems.
• Organise and collate job packs for engineering and delivery teams.
• Assist with quantity take-offs, tender support and contract preparation.
• Prepare Sales Handover packs with commercial, technical, program and customer requirements.
• Coordinate project handovers from Sales to Operations; ensure information for delivery.
• Manage variation requests between Sales and Operations; ensure proper documentation.

Skills

Structured cabling

WLAN

Low-voltage systems

CAD

Visio

Microsoft Office

Communication

Organisation

Attention to detail

CRM systems

Customer focus

Travel flexibility

Tools

CAD

Visio

Job description

SCCI Alphatrack is seeking an energetic Sales Support Co-ordinator to support the nationwide Sales Team from our Harlow office. You will manage the sales process from enquiry to live engineering works, coordinating sales administration, tender support, and handovers to Operations.

Key duties include maintaining CRM, organising job packs, and liaising with engineering and delivery teams. The role requires UK travel and a valid driving licence; occasional after-hours work may be required.