Sales Support Executive (Maternity Cover) - Excel & Customer Focus

Hanwha Vision Corporation; Chertsey; On-site; GBP 21,000 - 30,000; Full time

Job summary

Hanwha Vision Europe Ltd in Chertsey is seeking a Sales Support Executive on a fixed term contract until Spring 2028 (maternity cover). The role focuses on providing telephone and email support to customers, processing sales orders, invoicing, stock returns, and delivering accurate reporting.

The successful candidate will have graduate-level education or A-Levels with at least 2 years’ admin experience, strong Excel skills, and excellent communication.

Qualifications

• Graduate-level education or A-Levels with at least 2 years’ administrative experience.
• Strong Microsoft Office skills, particularly Excel.
• Excellent communication and organisational skills.
• Ability to work accurately under pressure and meet deadlines.
• SAP experience is desirable, although training can be provided.

Responsibilities

• Providing telephone and email support to customers.
• Processing sales orders and managing invoicing accurately and efficiently.
• Managing stock returns and RMA processes.
• Responding to queries regarding orders, products and stock availability.
• Tracking orders through to final delivery.
• Producing Excel-based reports and performance updates.
• Liaising closely with warehouse and sales teams to manage deliveries and resolve issues.
• Building strong relationships with internal and external contacts.
• Managing workloads effectively while meeting agreed SLAs.

Skills

Excellent communication

Organisational skills

Pressure handling

Customer focus

Education

Graduate-level education or A-Levels

Tools

Excel

SAP

Job description

Hanwha Vision Europe Ltd in Chertsey is seeking a Sales Support Executive on a fixed term contract until Spring 2028 (maternity cover). The role focuses on providing telephone and email support to customers, processing sales orders, invoicing, stock returns, and delivering accurate reporting.

The successful candidate will have graduate-level education or A-Levels with at least 2 years’ admin experience, strong Excel skills, and excellent communication.