Sales Support Admin (Maternity Cover)

Honeycomb; Belfast City District; On-site; GBP 27,000 - 29,000; Full time

Job summary

Honeycomb in Belfast is seeking a Sales Support Administrator on a fixed-term maternity cover to provide essential support to the sales team and manage orders.

You will liaise with internal departments, process orders, manage invoicing portals, and track shipments, ensuring clear updates to customers.

The role is full-time, based in Belfast City Centre, offering an opportunity to gain experience in a UK-leading business with onsite parking.

Qualifications

• Experience in a B2B customer service / administrative role.
• Excellent communication skills, both written and verbal.
• IT literate and proficient in Microsoft Office.
• Educated to A Level or equivalent.

Responsibilities

• Provide exceptional customer service and liaise with internal departments (sales, production, stores, accounts).
• Receive and confirm orders; maintain communication with customers throughout the order process.
• Operate online portals for invoicing and sales quotes; maintain high-quality online communication.
• Track and trace shipments; provide regular order status updates to customers.
• Report to the internal sales manager and assist with daily sales activities.

Skills

Customer service

Administrative experience

Attention to detail

Team collaboration

Education

A Level or equivalent

Tools

Microsoft Office

Job description

Sales Support Administrator (Maternity Cover)

Honeycomb is delighted to be working with our client, a UK leading manufacturer, to recruit for a sales support administrator for a fixed term maternity cover contract.
This is an excellent opportunity to provide essential support to a well-established and reputable business based in Belfast City Centre.

Key Responsibilities

• Providing an exceptional level of customer service and liaison with internal departments, including sales, production, stores and accounts
• Receive and confirm orders and maintain an excellent level of communication with customers throughout the full order process
• Operate online portals for invoicing and sales quotes, whilst delivering a high standard of online communication
• Track and trace shipments and providing regular updates to customers on current order status
• Reporting to the internal sales manager and providing essential assistance with daily sales activities

The Ideal Candidate

• Previous experience in a B2B Customer Service / Administrative role
• Excellent communication skills, both written and verbal
• IT literate and proficient in Microsoft Office
• Detail oriented, organised, ability to work on own initiative and collaborate effectively in a team
• Educated to A Level or equivalent
• Personable, professional and proactive in their approach to business

What is On Offer

• Full time, office based role for a fixed term contact
• Salary range from£27-£29kper annum (pro rata)
• Excellent opportunity to gain experience in a UK leading business
• Free onsite parking in Belfast City Centre

Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made.

Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.