Sales Support Executive

Orona Group; Verwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a detail-oriented and proactive individual to join their national sales team. This role involves engaging with potential customers, preparing tender paperwork, and providing exceptional administrative support. You'll play a crucial role in ensuring smooth sales operations by coordinating with internal departments and supporting the sales team. If you thrive in a fast-paced environment and have a passion for customer service, this opportunity offers a chance to make a significant impact within a leading European business group in sustainable vertical transportation.

Qualifications

• Experience in sales support or contract administration is essential.
• Strong verbal and written communication skills are required.

Responsibilities

• Identify and target new business opportunities.
• Provide administrative support to the sales team.

Skills

Sales Support

Contract Administration

Communication Skills

Organizational Skills

Microsoft Office Suite

Tools

CRM Systems

Job description

Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment, and replacement of lifts and escalators across all market segments.

Its vertical transportation solutions encompass innovative, pragmatic, and state-of-the-art technologies, providing the highest level of safety, optimizing traffic management, available space, and travel comfort.

Our cooperative business model is committed to people. Its team comprises 5,700 employees operating in 12 European countries, supplying complete lifts, escalators, and components to over 100 countries worldwide.

In the UK, Orona provides national installation and service coverage from regional offices. Nearly 300 full-time employees bring a wealth of skill, knowledge, and local market experience.

Key achievements include:
- 1 in 10 new lifts in Europe is an Orona lift
- Orona products are installed in 100 countries
- 300,000 lifts worldwide use Orona technology
- We transport over 25 million people daily
- Number 1 in production capacity in Europe for complete lifts
- First in the sector worldwide certified in Ecodesign - ISO 14006.

More information can be found at www.orona.co.uk.

ORONA’s activities focus on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps, and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With two manufacturing plants, Orona is the number one in Europe in terms of complete lift production capacity.

We are seeking a detail-oriented and proactive individual to support our national sales team. The role involves proactively contacting potential and existing customers, preparing tender paperwork, providing administrative support, and delivering outstanding customer service. You will play a key role in ensuring seamless sales operations by handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication.

Key Responsibilities:

• Identify and target new business opportunities
• Engage with potential customers and develop market opportunities to tender stage
• Provide administrative support to the sales team
• Assist with tender management, including drafting, reviewing, PQQs, and tracking supplier forms
• Prepare sales reports, presentations, and proposals
• Maintain and update CRM systems with sales data and customer interactions
• Process orders accurately onto internal systems
• Respond to customer inquiries and coordinate with relevant teams
• Coordinate logistics for meetings, demos, and client visits
• Identify and suggest process improvements for sales operations

Requirements:

• Previous experience in sales support, contract administration, or similar roles
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office Suite
• Ability to multitask and prioritize in a fast-paced environment
• Willingness to learn, challenge, and use initiative
• A team player