Sales Support Executive

Austin Fraser; Petersfield; On-site; GBP 27,000 - 31,000; Full time

Job summary

An established industry player is seeking a Sales Support Executive to join their dynamic team. In this role, you will be the first point of contact for customers, providing essential support to the sales and operations teams. Your responsibilities will include drafting quotations, processing orders, and managing product listings on various online platforms. This position is perfect for someone with a keen eye for detail and strong commercial acumen. Join a close-knit team where your contributions will make a real difference in a thriving IT reseller environment.

Qualifications

• Natural people person with excellent attention to detail.
• Comfortable multi-tasking and working to deadlines.

Responsibilities

• First point of contact for customers via phone and email.
• Support sales and operations with administrative tasks.
• Manage internal CRM systems and assist with procurement.

Skills

Customer Service

Attention to Detail

Commercial Acumen

Multi-tasking

Tools

CRM Systems

Job description

Sales Support Executive

Our client is a busy IT reseller that operates with a close-knit team and a diverse portfolio of clients. Due to continuous, organic growth they seek a Sales Support Executive to join the team and assist in the day-to-day operations.

Duties and Responsibilities Include:

1. First point of contact for new and existing customers via phone and email.
2. Support the sales and operations team with administrative tasks including drafting quotations, processing orders, invoicing and generating reports.
3. Assist in creating and optimising product listings across Amazon and other online markets (titles, descriptions, and images) and ensure compliance with online policies, terms of service and best practices.
4. Undertaking procurement activities, product and price comparisons, and liaising with suppliers over stock availability and requirements.
5. Manage internal CRM systems.
6. Booking shipments via courier and freight providers.

Qualifications:
The successful candidate will need to be a natural people person, have sound commercial acumen, excellent attention to detail and be comfortable multi-tasking and working to deadlines.

A salary of 27k-31k per annum is provided. Hours of work are Monday to Friday 9am to 5.30pm. For further information please apply below.