Sales Support Coordinator — Customer Success & Logistics

Office Angels; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

23 days holiday + BH

Flexi-working

Pension

Job summary

Office Angels is seeking a Sales Support Coordinator in Chessington to join a dynamic team delivering first-class customer service. You will support the sales group by handling emails and calls, creating quotations, processing orders, and coordinating with logistics to meet deadlines.

The role is office-based, 8:30am–5pm, permanent and full-time, with a salary range of £30k–£35k, 23 days holiday plus bank holidays, flexi-working, and pension options.

Qualifications

• Experience in customer services with strong organisational skills.
• Detail-oriented with ability to multitask and manage multiple tasks.
• Proactive attitude towards customers and suppliers.

Responsibilities

• Deliver high-quality customer service and gather feedback.
• Handle inquiries via email and phone.
• Create, manage and send quotations for the sales team.
• Process and review customer orders and keep key clients updated.
• Generate delivery documents and coordinate with logistics to meet deadlines.
• Address expedition requests and resolve delays.
• Monitor stock levels to align with forecasts.
• Attend meetings with sales managers to understand projects and forecasts.
• Maintain accurate customer records in the CRM.
• Support office admin tasks including filing and archiving.

Skills

Customer service

Organisation

Attention to detail

Proactive communication

Tools

Oracle

SAP

Job description

Office Angels is seeking a Sales Support Coordinator in Chessington to join a dynamic team delivering first-class customer service. You will support the sales group by handling emails and calls, creating quotations, processing orders, and coordinating with logistics to meet deadlines.

The role is office-based, 8:30am–5pm, permanent and full-time, with a salary range of £30k–£35k, 23 days holiday plus bank holidays, flexi-working, and pension options.