Sales Support Co-ordinator

Brook Street; Wells-Next-the-Sea; On-site; GBP 22,000 - 26,000; Full time

Job summary

Brook Street in Tunbridge Wells is seeking a Sales Support Co-ordinator to join a well-established local business. The role focuses on managing the sales process, handling quotations, and ensuring orders are processed accurately and on time.

The ideal candidate has customer service or office-based experience, with on-the-job training provided. This on-site position offers weekday hours and a structured work environment with a focus on reliability and customer satisfaction.

Qualifications

• Customer-first mindset with the confidence to manage expectations professionally.
• Strong attention to detail focused on accuracy, timing, and quality of information.
• Good communication skills, with a helpful, responsive approach to customers.
• Organised working style to manage quotes through to order updates.

Responsibilities

• Manage the sales process end-to-end, making sure customer expectations are met.
• Provide quotations and follow up to secure repeat sales.
• Coordinate order handling to help ensure orders are delivered on time and correctly.
• Complete all required back-office tasks after an order is placed.
• Support accurate, efficient processing so nothing falls through the cracks.

Skills

Customer-first mindset

Attention to detail

Communication skills

Organised working style

Job description

Sales Support Co-ordinator

Location: Tunbridge Wells

Salary: £24,000 per annum

Hours: 9am-5pm Monday-Friday

This is a fantastic new opportunity to join a well established, progressive, local and very reputable business as a Sales Coordinator. You will ideally have customer service/ office based experience, however full on the job training will be given.

What you will be doing:

• Manage the sales process end-to-end, making sure customer expectations are met
• Provide quotations and follow up to secure repeat sales
• Coordinate order handling to help ensure orders are delivered on time and correctly
• Complete all required back-office tasks after an order is placed
• Support accurate, efficient processing so nothing falls through the cracks

What you will bring:

• A customer-first mindset with the confidence to manage expectations professionally
• Strong attention to detail-focused on accuracy, timing, and quality of information
• Good communication skills, with a helpful, responsive approach to customers
• Organised working style to manage actions from quotes through to order updates