Sales Support Coordinator

Wolseley; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Maternity/adoption leave

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Neville Lumb, part of the Wolseley Group, is seeking a Sales Support Coordinator based in Branston, Burton on Trent. You will manage customer orders and act as the primary contact for updates, stock information and deliveries, building strong supplier relationships.

The role is full time, 40 hours a week, Monday to Friday, with a competitive salary, bonus potential, and benefits including annual leave and pension. Plumbing & heating or sanitaryware experience is a bonus.

Qualifications

• Customer-focused attitude.
• Great communication skills.
• Proven organisational ability, prioritisation and multitasking.
• Experience in a fast-paced environment.
• Plumbing & Heating, Construction or Sanitaryware experience is a bonus.

Responsibilities

• Accurately and professionally manage customer orders, delivering great service.
• Be the main point of customer contact, providing updates and relevant information.
• Communicate lead times, deliveries, stock availability, credit limits, returns and project updates clearly.
• Liaise with stakeholders to ensure products are in stock in a timely manner for customers.
• Build relationships with key suppliers.

Job description

Salary:Competitive Salary + Bonus + Excellent Benefits

So, who are we?

We are Neville Lumb, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap - including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a

Sales Support Coordinator

Based in

Branston, Burton on Trent (DE14 3PD)

You'll be responsible for:

• To accurately and professionally manage our customer orders delivering great service to meet their expectations.
• To be the main point of customer contact providing all updates and relevant information.
• Provide clear communication to our customers regarding lead times, call off's deliveries, stock availability, credit limits, returns, project updates and other relevant information.
• Liaise with stakeholders to ensure products are in stock in a timely manner ready for customers.
• Build relationships with key suppliers.

This is a full time role working 40 hours a week - Monday - Friday 08:00am - 5.00pm.

And here's what we'd like you to have.

• A customer focused attitude.
• Great communication skills.
• Proven experience in organisation, prioritisation and the ability to multi-task.
• Prior experience working in a fast paced environment.
• And if you have Plumbing & Heating, Construction or Sanitaryware experience then that is a bonus.