Sales Office Manager

Wolseley; Hoddesdon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched) up to 9%

Bonus potential

Maternity/adoption leave

Discounts (online and high street)

Healthcare access

YuLife app

Cycle to Work

Job summary

Wolseley Brimsdown, Pipe & Climate Centre, is seeking a proactive Sales Office Manager to lead a team and drive sales performance at the Trade Counter. You will manage quotes, large calls-off, and customer projects while developing your team and ensuring KPI delivery.

You’ll work with the GM and Ops Manager to provide a first-class service, build strong relationships, and contribute to margin growth in a busy trade environment.

Qualifications

• Customer-focused approach essential for client relationships.
• Strong communication skills across all business levels.
• Self-motivated and sales-driven with a results focus.
• Experience leading a team and driving performance.

Responsibilities

• Managing a team of 7, including the Sales Advisor on the Trade Counter.
• Supporting with team development and performance reviews.
• Sales and Margin growth and supporting the GM with all aspects of the P&L.
• Managing large projects and call-off orders for our customers.
• Ensuring the team are proactive in following up quotes and making proactive calls.
• Building relationships with key stakeholders: customers, external sales teams, suppliers and internal functions.
• Supporting the branch with all KPI's outlined by the business.
• Working with the GM & Ops Manager to provide first-class service.

Skills

Customer focused

Good communication

Self-motivated and sales driven

Team leadership

MS Office proficiency

Tools

Microsoft Office

Job description

Responsibilities

• Managing a team of 7, this includes being responsible the Sales Advisor on the Trade Counter.


• Supporting with team development and performance reviews.


• Sales and Margin growth and supporting the GM with all aspects of the P&L.


• Managing large projects and call-off orders for our customers.


• Ensuring the team are proactive in following up quotes and making proactive calls.


• Building relationships with all our key stakeholders. Customers, External Sales Teams, Suppliers and Internal business functions.


• Supporting the branch with all KPI's outlined by the business.


• Working closely with the GM & Ops Manager to ensure we provide our customers with a first class service.

This is a full-time, permanent role working 40 hours a week. Bi-weekly shift pattern of 7.30am to 16.30pm and then 8.00am to 5pm.

Additional qualities

• Customer focused.


• Good communication skills for all levels of the business.


• Confident with Microsoft Office


• Self-motivated and sales driven.

Competitive Salary + Bonus + Excellent Benefits

Benefits

• Annual leave (increasing with length of service)


• A generous pension scheme (matched up to 9%)


• Potential to earn bonuses


• Enhanced maternity/adoption leave


• Access to a great range of online and high street discounts


• Free access to healthcare


• Our popular YuLife app


• Our Cycle to Work scheme

About us

Sales Office Manager - Brimsdown - Pipe & Climate Centre
So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.