Sales Office Manager

Wolseley; Little Heath; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Annual leave increasing with service

Pension matched up to 9%

Bonus potential

Healthcare access

Cycle to Work

Job summary

Wolseley is seeking a Sales Office Manager at the Brimsdown Pipe & Climate Centre to lead a seven-strong team on the trade counter and drive sales and margin growth. You will support performance reviews, manage large orders, and maintain strong relationships with customers, suppliers, and internal teams.

The role emphasizes proactive quoting, KPI delivery, and collaboration with the GM and Ops Manager to ensure first-class service. A competitive salary with bonus and benefits is offered.

Qualifications

• Experience leading a team in a busy trade environment.
• Strong communication across all levels of business.
• Proactive in quotes follow-ups and calls.

Responsibilities

• Lead and develop a team of 7 and act as Sales Advisor on the Trade Counter.
• Support with team development and performance reviews.
• Drive sales and margin growth and assist GM with P&L.
• Manage large projects and call-off orders for customers.
• Ensure proactive quote follow-ups and proactive calls.
• Build relationships with key stakeholders: customers, external sales teams, suppliers and internal functions.
• Support branch KPIs and collaborate with GM & Ops Manager to deliver first-class service.

Skills

Team leadership

Sales drive

Customer relations

Communication

Tools

Microsoft Office

Job description

Responsibilities

• Managing a team of 7, this includes being responsible the Sales Advisor on the Trade Counter.


• Supporting with team development and performance reviews.


• Sales and Margin growth and supporting the GM with all aspects of the P&L.


• Managing large projects and call-off orders for our customers.


• Ensuring the team are proactive in following up quotes and making proactive calls.


• Building relationships with all our key stakeholders. Customers, External Sales Teams, Suppliers and Internal business functions.


• Supporting the branch with all KPI's outlined by the business.


• Working closely with the GM & Ops Manager to ensure we provide our customers with a first class service.

This is a full-time, permanent role working 40 hours a week. Bi-weekly shift pattern of 7.30am to 16.30pm and then 8.00am to 5pm.

Additional qualities

• Customer focused.


• Good communication skills for all levels of the business.


• Confident with Microsoft Office


• Self-motivated and sales driven.

Competitive Salary + Bonus + Excellent Benefits

Benefits

• Annual leave (increasing with length of service)


• A generous pension scheme (matched up to 9%)


• Potential to earn bonuses


• Enhanced maternity/adoption leave


• Access to a great range of online and high street discounts


• Free access to healthcare


• Our popular YuLife app


• Our Cycle to Work scheme

About us

Sales Office Manager - Brimsdown - Pipe & Climate Centre
So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.