Sales Support Administrator/Order Processor

Skillframe Ltd; Sunbury-on-Thames; On-site; GBP 27,000 - 28,000; Full time

Job summary

Skillframe Ltd in Sunbury-on-Thames is recruiting a Sales Admin Support / Order Processor for a full-time, office-based role. You will handle order processing, liaise with customers and suppliers, and provide essential admin support across teams.

The ideal candidate is precise, organised, comfortable using Microsoft Office and, ideally, CRM systems. You will work closely with internal departments, manage multiple tasks, and handle enquiries by phone and email.

Qualifications

• Experience in client/customer contact.
• Proficient with Microsoft Office suite.
• Experience with CRM systems is preferred.
• Works well in a team environment.
• Reliable and detail-oriented.

Responsibilities

• Process orders accurately and on time.
• Deal with surveys and raise supplier orders.
• Contact clients to confirm and discuss orders by phone/email.
• Communicate with suppliers and internal teams.
• Provide general administrative support.
• Book in scheduled works and respond to enquiries.

Skills

Client contact

Microsoft Office

CRM experience

Team player

Tools

CRM software

Job description

Sales Admin Support / Order Processor

Location: Sunbury

Hours: Full Time | Office Based

Salary: £27,000 – £28,000 P.A.

About the Company

Our client is a very well-established and friendly business looking to recruit someone who is precise, organised and detail-oriented.

This is a varied administrative role involving regular liaison with customers, suppliers and internal teams.

Key Responsibilities

The successful candidate will be responsible for:

• Order Processing
• Dealing with Surveys
• Raising relevant orders with suppliers
• Client Contact – confirming and discussing orders via phone and email
• Supplier Contact – mostly electronic communication, with some telephone work
• Team Contact – liaising with internal and external teams
• General Business & Administrative Support
• Booking in scheduled works
• Receiving and responding to enquiries and queries from clients

About You

This role will suit someone who:

• Has experience in client/customer contact
• Is precise, organised and detail-oriented
• Has experience working as part of a team
• Is confident communicating by phone and email
• Has experience using Microsoft applications
• Ideally has experience using CRM systems
• Is reliable, professional and able to manage multiple tasks
• Has worked within a manufacturing or engineering business

Additional Requirement

You may occasionally be required to assist with taking in deliveries for the warehouse, when needed.

Therefore, a reasonable level of physical fitness is required.

Why Join?

• Well-established and friendly business
• Full-time, office-based position
• Varied administration and customer-facing role
• Opportunity to work with customers, suppliers and internal teams
• Salary of £27,000 – £28,000 P.A