Sales Support Administrator

CMS Distribution; Nottingham; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

CMS Distribution Limited is seeking a highly organised Sales Support Administrator to join our team in Nottingham. You will support the sales department by managing administrative tasks, maintaining client relationships, and ensuring smooth communication between departments.

Responsibilities include processing orders, updating portals, providing ETAs/PODs, and preparing reports. A proactive, detail‑driven approach with strong MS Office and CRM experience is essential to drive sales performance.

Qualifications

• Proven experience in a similar administrative or sales support role.
• Proficiency in Microsoft Office Suite is essential.
• Experience with CRM systems is advantageous.
• Strong organisational and communication skills required.

Responsibilities

• Manage and update customer portals with accurate information.
• Process sales orders efficiently and ensure timely delivery.
• Provide ETAs and PODs from the FedEx website.
• Prepare sales reports and analyse data to support decision-making.
• Coordinate with the sales team to schedule meetings, appointments, and follow-ups.
• Handle correspondence with clients, including emails, phone calls, and enquiries.
• Assist in preparing sales presentations and promotional materials.
• Support events or campaigns to boost sales performance.
• Maintain filing systems for contracts, invoices, and other documents.
• Liaise with logistics and finance to ensure seamless operations.
• Book in orders with customer sites.

Skills

Organisational skills

Communication skills

Attention to detail

Time management

Problem solving

Tools

Microsoft Office

CRM systems

Job description

CMS Distribution Limited We are seeking a highly organised and proactive Sales Support Administrator to join our dynamic team here at Cables Direct. The successful candidate will play a vital role in supporting the sales department by managing administrative tasks, maintaining client relationships, and ensuring smooth communication between departments. This role offers an excellent opportunity for individuals looking to develop their career within a professional environment, contributing to the overall success of our sales operations.

• Manage and update customer portals with accurate and current information.
• Process sales orders efficiently and ensure timely delivery.
• Supplying ETAs and PODs from the Fedex website.
• Prepare sales reports and analyse data to support decision-making.
• Coordinate with the sales team to schedule meetings, appointments, and follow-ups.
• Handle correspondence with clients, including emails, phone calls, and enquiries.
• Assist in preparing sales presentations and promotional materials.
• Support the team in organising events or campaigns aimed at boosting sales performance.
• Maintain organised filing systems for contracts, invoices, and other relevant documents.
• Liaise with other departments such as logistics and finance to ensure seamless operations.Booking in orders with customer sites.
• Proven experience in a similar administrative or sales support role is desirable.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential.
• Experience with Customer Relationship Management (CRM) systems is advantageous.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Attention to detail and problem-solving skills are crucial for success in this role.

CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.