Sales Support & Admin for IT Solutions (Hybrid)

Phoenix Software; Portsmouth; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

Phoenix Software is recruiting a Sales Support to join our Portsmouth-based team on a hybrid basis (2-3 days in the office). You will raise sales orders, liaise with customers and suppliers, and support Account Managers with sales activities.

The role requires strong administrative skills, proficiency in Word, Excel, Outlook and Teams, and the ability to manage deadlines and priorities with initiative. BPSS checks apply as part of our recruitment process.

Qualifications

• Prior experience in an administrative role.
• Good knowledge of Microsoft Word, Excel, Outlook and Teams.
• Excellent communication and organisation skills.
• Ability to prioritise work under pressure, work without supervision and use initiative to ensure that deadlines are met.
• Commitment to see a job through to a successful conclusion.

Responsibilities

• Raising sales orders utilising company sales tool while following process and ISO guidelines.
• Telephone, Teams and email liaison with customers and suppliers including confirming software prices, dealing with queries and latest deals etc.
• Checking confirmation orders and ensuring that all aspects of the sales process are adhered to.
• Updating purchases/quotes on the sales system, working accurately, and responding within agreed timelines.
• Utilising of our internal CRM system – duties would include creating deal registrations and updating opportunities where required.
• Provide cover for Account Managers and other Sales Admin Team members.
• Assisting in the management of client relationships to secure and retain customers business on behalf of the Sales Account Managers.

Skills

Administrative experience

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Communication skills

Organisational skills

Prioritisation under pressure

Initiative

Tools

CRM system

Job description

Phoenix Software is recruiting a Sales Support to join our Portsmouth-based team on a hybrid basis (2-3 days in the office). You will raise sales orders, liaise with customers and suppliers, and support Account Managers with sales activities.

The role requires strong administrative skills, proficiency in Word, Excel, Outlook and Teams, and the ability to manage deadlines and priorities with initiative. BPSS checks apply as part of our recruitment process.