Sales Support Admin (Maternity Cover)

Confidential; Belfast City District; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Honeycomb is recruiting for a Sales Support Administrator on a fixed-term maternity cover basis in Belfast City Centre. The role focuses on delivering excellent customer service, processing orders, liaising with sales, production, stores and accounts, and supporting daily sales activities.

Ideal candidates will have previous B2B customer service or admin experience, strong communication skills, IT literacy with Microsoft Office, and a professional, proactive approach.

Qualifications

• Experience in a B2B Customer Service / Administrative role.
• Excellent written and verbal communication.
• Proficient with Microsoft Office and IT systems.
• Organised, detail-oriented and able to work independently or with a team.

Responsibilities

• Provide exceptional customer service and liaise with sales, production, stores and accounts.
• Receive, confirm, and track orders; communicate order status to customers.
• Operate online portals for invoicing and quotes; maintain high standard of online communication.
• Track shipments and provide regular updates to customers on order progress.
• Support the internal sales manager with daily sales activities.

Skills

Customer service

Communication

IT literate

Team collaboration

Education

A Level or equivalent

Tools

Microsoft Office

Job description

Sales Support Administrator (Maternity Cover)

Honeycomb is delighted to be working with our client, a UK leading manufacturer, to recruit for a sales support administrator for a fixed term maternity cover contract. This is an excellent opportunity to provide essential support to a well-established and reputable business based in Belfast City Centre.

Key Responsibilities

• Providing an exceptional level of customer service and liaison with internal departments, including sales, production, stores and accounts
• Receive and confirm orders and maintain an excellent level of communication with customers throughout the full order process
• Operate online portals for invoicing and sales quotes, whilst delivering a high standard of online communication
• Track and trace shipments and providing regular updates to customers on current order status
• Reporting to the internal sales manager and providing essential assistance with daily sales activities

The Ideal Candidate

• Previous experience in a B2 B Customer Service / Administrative role
• Excellent communication skills, both written and verbal
• IT literate and proficient in Microsoft Office
• Detail oriented, organised, ability to work on own initiative and collaborate effectively in a team
• Educated to A Level or equivalent
• Personable, professional and proactive in their approach to business

What is On Offer

• Full time, office based role for a fixed term contact
• Salary range from£27-£29kper annum (pro rata)
• Excellent opportunity to gain experience in a UK leading business
• Free onsite parking in Belfast City Centre

Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made.

Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.