Credit Support Administrator – 12 Month Temporary Contract

Cummins Mellor; Blackburn; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Company Pension Scheme

Benefits package

Birthday lunches

Social events and team celebrations

Job summary

Cummins Mellor in Blackburn is seeking a Credit Support Administrator for a 12-month fixed-term contract. You will support the Credit Support team by preparing proposals, performing initial assessments, and conducting credit searches to ensure accurate processing of requests.

You will liaise with internal teams, manage changes to deals, and assist with broader administrative duties. A detail-oriented mindset and strong customer service ethos are essential for success in this role.

Qualifications

• Experience in administrative or customer service roles, preferably within financial services or a similar regulated environment.
• Excellent attention to detail and accuracy.
• Proven ability to manage a varied workload and meet deadlines.

Responsibilities

• Prepare credit proposals for assessment, ensuring information is accurate and complete.
• Conduct initial assessments of applications to ensure compliance with criteria and policies.
• Perform credit searches and verify relevant information.
• Liaise with internal teams to obtain valuations and additional information.
• Manage changes to existing deals and coordinate timely responses for customers and stakeholders.
• Identify potential compliance concerns and escalate accordingly.
• Provide general administrative support across the business as needed.
• Work efficiently to manage workloads and meet service level agreements.
• Collaborate with colleagues to maintain a positive team environment.

Skills

Organised

Detail-oriented

Customer service

Time management

Communication

Team player

Confidentiality

Job description

Location: Blackburn
Contract: 12 Months, Fixed Term

Are you an organised and detail-oriented administrator looking for your next opportunity? We’re currently recruiting for a Credit Support Administrator to join a busy team on a 12-month temporary contract.

This is an excellent opportunity for someone with strong administrative skills, a proactive approach and a passion for customer service to develop their experience within the financial services industry.

The Role

Working as part of the Credit Support team, you’ll play a key role in ensuring credit proposals are processed accurately and efficiently, supporting both internal teams and external customers.

Your responsibilities will include:

• Preparing credit proposals for assessment, ensuring all relevant information is accurate and complete.
• Carrying out initial assessments of applications to ensure they meet the required criteria and policies.
• Undertaking credit searches and checking relevant information.
• Liaising with internal teams to obtain valuations and additional information where required.
• Managing changes to existing deals and coordinating with colleagues to provide timely responses to customers and stakeholders.
• Identifying potential compliance concerns and ensuring these are referred to the appropriate teams.
• Providing general administrative support across the wider business when required.
• Managing workloads effectively to meet deadlines and service level agreements.
• Working collaboratively with colleagues to maintain a positive and supportive team environment.

What We're Looking For

We’re looking for someone who is organised, methodical and confident managing a varied workload. You’ll have excellent attention to detail and the ability to communicate effectively with a range of people.

Ideally, you’ll have:

• Previous experience in an administrative or customer service role, preferably within financial services or a similar regulated environment.
• Strong organisational and time management skills.
• Excellent attention to detail and a commitment to accuracy.
• Confident communication and relationship-building skills.
• The ability to prioritise tasks and work effectively to deadlines.
• A customer-focused approach and a professional manner.
• The ability to work independently and as part of a wider team.
• A responsible approach to handling confidential information and following procedures.

What's in it for you?

• Temporary 12 month contract
• Alongside a salary of £27,600, you'll have access to a strong benefits package, including:

• Company Group Personal Pension Scheme
• Raft of benefits
• Birthday lunches
• Regular social events and team celebrations