Sales Support

Employal; East Midlands; On-site; GBP 25,000; Full time

Job summary

A leading supplier of industrial materials is looking for a Sales Support professional to manage customer inquiries and orders in their Leicester office. This role requires strong communication skills and a proactive approach to re-engaging lapsed accounts. With a dog-friendly environment and opportunities for progression, this position promises a rewarding career for an organized and detail-oriented individual.

Benefits

Dog friendly working environment

Structured onboarding and training

Supportive team environment

On-site parking

Long-term progression opportunities

Qualifications

• Experience in sales support or customer service is essential.
• Confident communicator, both over phone and email.
• Proficient in CRM and Microsoft Office.

Responsibilities

• Manage inbound customer enquiries and process sales orders.
• Reconnect with dormant accounts to explore sales opportunities.
• Liaise with external sales representatives for seamless service.

Skills

Attention to detail

Communication

Organisational skills

Customer service

Tools

CRM systems

Microsoft Office

Job description

Sales Support
Office based
Leicester
GBP25,000 commission

Do you enjoy a mix of warm sales and service?
My client is an established supplier of industrial materials boasting household names within their client portfolio.
You will be responsible for managing inbound customer enquiries and orders, as well as re-engaging lapsed accounts to explore new business opportunities. This is a sales support role with real commercial impact, perfect for someone who enjoys building relationships and delivering excellent service.

The role:

• Respond to inbound enquiries and process sales orders with accuracy and efficiency
• Reconnect with lapsed or dormant accounts to identify potential sales opportunities
• Provide clear, confident communication with customers regarding product availability, pricing, and delivery
• Follow up on quotations and ensure all client interactions are logged within the CRM system
• Liaise with external sales representatives and other departments to ensure seamless service delivery
• Maintain a high standard of customer care at all times and contribute to team-based sales targets

The candidate:

• Previous experience in sales support, internal sales, customer service, or order processing is essential
• Confident communicator, both over the phone and via email
• Strong organisational skills and attention to detail
• Proficient in using CRM systems and Microsoft Office packages
• A proactive, commercially aware mindset with the ability to prioritise workload
• Professional, reliable, and team-oriented

Benefits

• Dog friendly working environment
• Structured onboarding and product training
• Supportive team environment
• On-site parking and accessible location
• Long-term progression opportunities within the business

Interested? Click 'apply' today!