Sales Supervisor

Independent Builders Merchant Group; Poole; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Pension & paid holidays

Staff discount on building materials

Career development & training

Employee Assistance Programme

Retail discount scheme

Branded uniform provided

Job summary

Roofing Gear in Poole, part of the Independent Builders Merchants Group (IBMG), is seeking a Sales Supervisor to lead our Trade Counter and Internal Sales teams. You will drive sales, build relationships with roofing contractors and trade customers, and support the Branch Manager in hitting targets and margins.

Ideal candidates have merchanting or roofing sector experience and a proactive approach to winning new business, with a focus on customer service and team leadership.

Qualifications

• Experience in roofing or builders merchant environments is essential.
• Strong customer service and relationship-building skills.
• Proven track record in leading sales teams.
• Good commercial awareness and margin management ability.
• Roofing product knowledge is highly desirable.

Responsibilities

• Lead and support the Trade Counter and Internal Sales teams.
• Drive sales growth through proactive customer contact and quotation follow-up.
• Build strong relationships with roofing contractors and trade customers.
• Support the Branch Manager in achieving sales and profit targets.
• Identify new business opportunities and grow existing accounts.
• Monitor sales performance using Power BI and branch reports.
• Manage margins and ensure enquiries are processed efficiently.

Skills

Sales experience in roofing/builder's/

Team leadership

Customer relationship building

Commercial awareness & margins

Job description

Join a Leading Roofing Merchant

Roofing Gear, part of the Independent Builders Merchants Group (IBMG), is looking for a Sales Supervisor to lead our Trade Counter and Internal Sales teams. This is a fantastic opportunity for someone with merchanting or roofing sector experience who enjoys building customer relationships, driving sales, and leading a successful team.

Key Responsibilities

• Lead and support the Trade Counter and Internal Sales teams.
• Drive sales growth through proactive customer contact and quotation follow-up.
• Build strong relationships with roofing contractors and trade customers.
• Support the Branch Manager in achieving sales and profit targets.
• Identify new business opportunities and grow existing accounts.
• Monitor sales performance using Power BI and branch reports.
• Manage margins and ensure enquiries are processed efficiently.

What We're Looking For

• Sales experience within a Roofing Merchant, Builders Merchant or Construction Supply environment.
• Strong customer service and relationship-building skills.
• Team leadership or supervisory experience.
• Good commercial awareness and margin management skills.
• Self-motivated with a proactive approach to winning new business.
• Roofing product knowledge is highly desirable.

Working Hours

Week 1: Monday–Friday, 07:00–16:30
Week 2: Monday–Friday, 07:00–16:30 + Saturday, 08:00–12:00

• Competitive salary
• Pension & paid holidays
• Staff discount on building materials
• Career development & training
• Employee Assistance Programme
• Retail discount scheme
• Branded uniform provided