Assistant Branch Manager

SIG Plc; Bournemouth; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

Company pension

Life assurance

Employee discounts

Training opportunities

Job summary

SIG Roofing is looking for an Assistant Branch Manager to support branch operations, empowering the team to deliver excellent service to customers. You will assist in managing the branch, ensuring smooth operations in sales and service.

This role involves building relationships, maintaining stock control, and fostering a positive health and safety culture. You should have experience in sales or customer service, preferably in the construction sector.

Qualifications

• Experience in sales or customer service, ideally in construction or building materials.
• Strong communication and IT skills required.
• Confidence in achieving targets and providing excellent service.

Responsibilities

• Support delivery of sales and margin targets across the branch.
• Build strong relationships with customers, suppliers, and colleagues.
• Ensure efficient stock control and timely deliveries.
• Maintain a positive health & safety culture in line with standards.
• Assist in identifying growth opportunities and competitor responses.

Skills

Sales experience

Customer service experience

Team leadership experience

Microsoft Office

Communication skills

Tools

Databases

Job description

Join the UK’s leading roofing merchant and bring your customer service skills to a role that makes a real impact.

SIG Roofing, we’re proud to support roofers across the UK with quality products and reliable service. With over 100 branches nationwide – from Inverness to Plymouth – and more than 40 years of experience, we’ve built up a wealth of knowledge along the way. We’re here to share that know-how and do our bit to help the roofing industry thrive.

Join us and play a key role in supporting branch operations, helping us deliver great service and specialist products to our customers every day.

Assistant Branch Manager at SIG Roofing

What does the role involve?

You’ll be a supportive leader, empowering the team and contributing to a culture of collaboration and growth. In this role, you’ll assist the Branch Manager in the smooth and profitable running of the branch, with involvement in all areas of the business-from sales and service to health & safety and team motivation. You’ll also step up to manage the branch in the Branch Manager’s absence.

What you'll be doing:

• Supporting the delivery of sales and margin targets across the branch.
• Building strong working relationships with customers, suppliers, and colleagues.
• Ensuring efficient stock control, pricing strategies, and timely deliveries.
• Championing a positive health & safety culture, ensuring compliance with all standards.
• Helping maintain vehicles, pre-shift checks, and branch infrastructure.
• Leading by example and supporting a motivated, service-driven team.
• Assisting in identifying growth opportunities and responding to competitor activity.
• Being hands-on and flexible - whether on the trade counter, in the yard, or admin support.

What you’ll bring:

• Sales or customer service experience, ideally in the construction or building materials sector.
• Good understanding of roofing products (preferred but not essential).
• Team leadership experience or supervisory capability.
• Strong communication and IT skills (Microsoft Office, databases).
• Confidence in working toward targets and providing excellent service.
• A Counterbalance FLT licence would be a bonus—but training can be provided.

What we offer:

• Competitive salary with bonus opportunities
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• Company pension with up to 7.5% employer contribution.
• Life assurance (up to 4x salary).
• SIG Share Incentive Plan
• Employee Discounts from top high street and online brands
• Access to structured development through our Academies for Sales & Leadership, Apprenticeships, and on-demand training via our Learning System

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.