Sales Order Specialist | SAP & Admin

Essential Recruitment; Newthorpe; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

20 days annual leave

25 days after service

Bank holidays

Christmas time off

Ongoing work

Job summary

Essential Recruitment in Eastwood is seeking a Sales Office Administrator with strong SAP experience to manage sales order processing, customer communication, and cross-department coordination.

The role is Monday to Friday, 8:30am to 5pm, with a salary up to £28,500 per annum and benefits including 20–25 days’ leave and holidays. You will ensure accurate order processing and timely shipments while delivering excellent customer service.

Qualifications

• Experience in sales administration or office-based role.
• Experience using SAP, Excel and Outlook.
• Understanding of sales order processing procedures.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to prioritise workloads and manage multiple tasks.

Responsibilities

• Process customer orders in line with company procedures and service standards.
• Verify order accuracy, including product specifications, pricing, and delivery information.
• Liaise with internal departments (Logistics, Production, Finance) to ensure smooth order fulfilment.
• Communicate with customers to confirm order details, provide updates and resolve queries.
• Investigate and resolve order discrepancies promptly and professionally.
• Produce and manage documentation (order confirmations, delivery notes, shipping labels, POD).
• Maintain accurate sales order records and customer information in SAP.
• Monitor order progress and ensure shipment dates are met.

Skills

Attention to detail

Communication

Prioritisation

Multitasking

Problem solving

Customer service

Tools

SAP

Excel

Outlook

Job description

Essential Recruitment in Eastwood is seeking a Sales Office Administrator with strong SAP experience to manage sales order processing, customer communication, and cross-department coordination.

The role is Monday to Friday, 8:30am to 5pm, with a salary up to £28,500 per annum and benefits including 20–25 days’ leave and holidays. You will ensure accurate order processing and timely shipments while delivering excellent customer service.