Sales & Order Processing Specialist

HR GO Recruitment; Wales; On-site; GBP 27,000 - 28,000; Full time

Job summary

HRGO Recruitment is recruiting a Sales Administrator to join a growing manufacturing business in Deeside. The role involves supporting the sales team with order processing, customer service and general office administration, ensuring orders are processed accurately while providing excellent support to customers and internal departments.

Key duties include handling orders from receipt to delivery, responding to enquiries, liaising with sales, finance and logistics, and maintaining accurate

Qualifications

• Previous experience in a Sales Administrator, Customer Service Administrator or similar.
• Excellent organisational skills with strong attention to detail.
• Confident communicator with a customer-focused approach.
• Proficient IT skills including Microsoft Office and CRM/order processing systems.

Responsibilities

• Process and manage customer orders from receipt through to delivery.
• Respond to customer enquiries and resolve order-related issues.
• Liaise with sales, finance and logistics teams to ensure orders are fulfilled on time.
• Maintain accurate customer records and update internal systems.
• Process returns, refunds and order amendments where required.
• Prepare reports and provide general administrative support.
• Coordinate deliveries and dispatch of orders and correspondence.
• Support internal projects and day to day office operations.

Skills

Sales administration experience

Organizational skills

Customer-focused communication

IT skills

Microsoft Office

CRM/order processing systems

Tools

CRM software

Order processing systems

Microsoft Office

Job description

HRGO Recruitment is recruiting a Sales Administrator to join a growing manufacturing business in Deeside. The role involves supporting the sales team with order processing, customer service and general office administration, ensuring orders are processed accurately while providing excellent support to customers and internal departments.

Key duties include handling orders from receipt to delivery, responding to enquiries, liaising with sales, finance and logistics, and maintaining accurate