Sales Order Specialist — Flexible Hours

Confidential; Whitby; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Company pension scheme

Life assurance

Cycle to work scheme

Staff wellbeing support

Job summary

A Whitby-based company is seeking a Sales Order Processor to join a friendly, supportive team. You will handle orders from receipt through dispatch, respond to enquiries, and assist with invoicing and delivery documentation.

The role offers 37 hours per week, Monday to Friday, with flexible start times between 7:30am and 4:30pm, a pension, life assurance, cycle to work and wellbeing benefits. You will work in a busy, positive office environment with varied daily tasks.

Qualifications

• Previous experience in sales order processing, administration or customer service would be beneficial.
• Good organisational skills and attention to detail.
• Confident communicating with customers and colleagues.
• Able to prioritise workloads and work efficiently in a busy environment.
• A friendly, positive attitude and willingness to work as part of a team.

Responsibilities

• Processing customer orders from receipt through to dispatch.
• Responding to customer enquiries and providing order updates.
• Processing invoices and assisting with queries.
• Arranging transport and preparing delivery documentation.
• Liaising with transport providers to ensure deliveries run smoothly.
• Monitoring stock levels and maintaining accurate records.
• Providing general administrative support to the wider team.

Skills

Organisational skills

Attention to detail

Customer communication

Prioritisation

Team player

Job description

A Whitby-based company is seeking a Sales Order Processor to join a friendly, supportive team. You will handle orders from receipt through dispatch, respond to enquiries, and assist with invoicing and delivery documentation.

The role offers 37 hours per week, Monday to Friday, with flexible start times between 7:30am and 4:30pm, a pension, life assurance, cycle to work and wellbeing benefits. You will work in a busy, positive office environment with varied daily tasks.