Sales Order & Admin Specialist — Flexible Hours

Confidential; Gateshead; On-site; GBP 21,000 - 27,000; Part time

Job summary

Confidential in Gateshead is seeking a Sales Order Processor / Admin Assistant to join a busy FMCG team. The role focuses on efficiently processing orders, answering calls, and delivering high levels of customer service in a supportive office environment.

Flexibility is required with a minimum of 3 days per week, with potential to cover up to five days. This position offers a balanced schedule and development opportunities within a dynamic workplace.

Qualifications

• Excellent IT and computer skills, adept at using various software applications.
• Strong customer service skills, with the ability to communicate effectively both verbally and in writing.
• A knack for working under pressure in a fast-paced environment while maintaining a calm and collected approach.
• Outstanding organisational skills and a keen attention to detail to ensure accuracy in all tasks.
• A reliable and flexible attitude, with the ability to collaborate well as part of a team.

Responsibilities

• Answer incoming telephone calls with professionalism and a friendly demeanour.
• Take and process customer orders efficiently and accurately.
• Carry out general administrative duties to support daily operations.
• Provide excellent customer service to ensure client satisfaction.
• Support the seamless day-to-day running of the office, contributing to a positive work environment.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Teamwork

Adaptability

Job description

Confidential in Gateshead is seeking a Sales Order Processor / Admin Assistant to join a busy FMCG team. The role focuses on efficiently processing orders, answering calls, and delivering high levels of customer service in a supportive office environment.

Flexibility is required with a minimum of 3 days per week, with potential to cover up to five days. This position offers a balanced schedule and development opportunities within a dynamic workplace.