Sales Order Processor

Stafforce Recruitment; Leicester; On-site; GBP 24,000 - 32,000; Full time

Job summary

Nicholas Associates Group is recruiting a Sales Order Processor for our client in Leicester. The role involves liaising with customers by phone and email to understand needs and processing orders through production to delivery, requiring product knowledge and strong attention to detail in a fast-paced setting.

Hours are Monday to Friday, with a 40-hour week and flexible start/finish times. Salary is £28,000 per annum with opportunities to develop in a supportive team environment.

Qualifications

• Experience in processing orders and liaising with customers.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Excellent communication and teamwork skills.

Responsibilities

• Accurately and speedily process orders/enquiries from customers.
• Communicate with internal departments and build relationships with stakeholders.
• Demonstrate proactive communication via phone or email.

Skills

Order processing

Customer service

Communication

Teamwork

Attention to detail

Tools

Sage 200

CRM systems

Job description

We're recruiting for a Sales Order Processor to join our well-established client in Leicester (LE19) on a permanent basis.

Salary: £28,000 per annum.

Hours: Monday - Friday 40 hours per week with flexible start and finish times.

The Role:

As a Sales Order Processer, you will liaise directly with customers both over the phone and via email to ascertain and understand their needs and process their order through production to delivery stage. The role requires an extensive build-up of product knowledge, attention to detail and multi-tasking in a fast-paced environment.

Key Responsibilities:

• Accurately and speedily process orders/enquiries from both existing and prospective customers
• Communicate effectively with all internal departments building strong relationships with all internal stakeholders
• Demonstrate proactive communication skills with customers, whether it be via phone or email
• Ensure excellent computer skills and a strong knowledge of Sage 200 or similar software and a knowledge of CRM systems would be an advantage
• Demonstrate a 'Can-Do' attitude and have experience of working in a team environment where communication is key
• Ensure exceptional telephone skills and be comfortable managing difficult situations
• Ensure excellent problem - solving skills to see the job through to the end
• Be able to work to tight deadlines and pressurised timescales

S14

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies