Sales Operations Coordinator

Confidential; Sittingbourne; On-site; GBP 23,000 - 31,000; Full time

Job summary

Confidential in Sittingbourne is seeking a Sales Operations Coordinator to support customer accounts, coordinate orders and maintain data accuracy in a busy chemical industry environment.

This full-time, office-based role involves liaising with multiple departments, processing orders, monitoring stock, and helping with sample coordination and reporting. The ideal candidate will be highly organised, detail-oriented, and proficient in Microsoft Office.

Qualifications

• Previous experience in administration, sales support or account coordination.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Confident using Microsoft Office, including Excel.
• Strong communication skills, both written and verbal.
• Comfortable working with data and administrative processes.
• Proactive and positive attitude with willingness to learn.
• Ability to build strong working relationships with customers and colleagues.

Responsibilities

• Provide day-to-day administrative support to the commercial and account management teams.
• Process customer orders accurately and efficiently through internal systems.
• Coordinate customer requests and ensure information is communicated across departments.
• Support the introduction of new products and help ensure projects are delivered on time.
• Maintain accurate customer, product and pricing information.
• Monitor stock availability and work with internal teams to meet demand.
• Coordinate product samples and track them through internal processes.
• Assist with meeting preparation, travel arrangements and general team administration.
• Respond to customer enquiries and provide excellent support throughout the customer journey.

Skills

Organisational skills

Microsoft Excel

Communication skills

Attention to detail

Data handling

Tools

Microsoft Office

Job description

Sales Operations Coordinator

Location: Sittingbourne
Salary: 27,000
Contract: Permanent
Hours: Full-Time, Office Based

About the Role

An exciting opportunity has arisen for a highly organised and proactive Sales Operations Coordinator to join a growing commercial business within the Chemical Industry based in Sittingbourne.

Working within a busy and fast-paced environment, you will play a key role in supporting customer accounts, coordinating orders, maintaining accurate data and ensuring products and services are delivered efficiently. This is a varied position that would suit someone who enjoys administration, customer interaction and working closely with multiple departments.

Key Responsibilities

• Provide day-to-day administrative support to the commercial and account management teams.
• Process customer orders accurately and efficiently through internal systems.
• Coordinate customer requests and ensure information is communicated effectively across departments.
• Support the introduction of new products and help ensure projects are delivered within agreed timescales.
• Maintain accurate customer, product and pricing information.
• Monitor stock availability and work closely with internal teams to support customer demand.
• Coordinate product samples and ensure they are tracked through relevant internal processes.
• Assist with meeting preparation, travel arrangements and general team administration.
• Respond to customer enquiries and provide excellent support throughout the customer journey.

About You

• Previous experience within administration, sales support, customer service or account coordination.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Confident using Microsoft Office, including Excel.
• Strong communication skills, both written and verbal.
• Comfortable working with data, systems and administrative processes.
• A proactive and positive approach with a willingness to learn.
• Ability to build strong working relationships with customers and colleagues.

What's in it for You?

• Competitive salary of 27,000
• Opportunity to join a successful and growing business
• Supportive and collaborative team environment
• Genuine opportunities for career development and progression
• Varied role with exposure to multiple areas of the business

If you're an organised and motivated individual looking for your next challenge within a commercial support role, we'd love to hear from you.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.