Sales Coordinator

Morgan Jones Recruitment Consultants; Maidstone; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Long service awards

Friendly team

Job summary

Morgan Jones Recruitment Consultants is seeking a Sales Coordinator in Maidstone to support a growing business. The role can be full-time or part-time, with a strong emphasis on customer service, order processing, and acting as the key liaison between customers and internal teams.

You will manage enquiries via phone and email, process orders accurately, and maintain CRM records while collaborating with multiple departments to ensure smooth fulfilment and top-notch service.

Qualifications

• Experience delivering excellent customer service in fast-paced environments.
• Strong administrative and multitasking abilities.
• Proven communication skills and relationship-building with customers.

Responsibilities

• Handle customer enquiries via phone and email.
• Process orders accurately from order start to finish.
• Maintain and update CRM records.
• Coordinate with internal teams to ensure smooth order fulfilment.
• Support quotations and customer pricing enquiries.
• Liaise with logistics for stock and delivery planning.
• Identify process improvements in customer service.
• Provide general administrative support.

Skills

Customer service experience

Administration experience

Communication skills

Time management

Tools

CRM systems

SAP Business One

Job description

Sales Coordinator – Maidstone – Full-time or Part-time Considered – 25 Days Holiday + Bank Holidays – Join a growing business where you'll be the key link between customers and internal teams, managing orders, resolving enquiries and delivering an outstanding customer experience every day.

Salary: Up to £30,000 per annum

Full-time (37.5 hours per week)

25 days holiday + bank holidays + long service awards

The Opportunity

Are you passionate about delivering exceptional customer service and looking for a role where you can make a real impact?

Our client is a successful and growing organisation seeking a Sales Coordinator to join their friendly and supportive team. This is an excellent opportunity for someone with strong administration and customer service experience who enjoys building relationships, solving problems and working in a fast-paced environment.

As a key member of the team, you’ll act as the main point of contact for customers, ensuring enquiries are handled efficiently and orders are processed accurately from start to finish.

Why Join Our Client?

• Supportive and collaborative team environment
• Opportunity to develop and grow your career
• Varied role with exposure to multiple departments
• Stable and expanding business
• Excellent holiday entitlement
• Friendly and professional working culture

Key Responsibilities

• Managing customer enquiries via phone and email
• Processing customer orders accurately and efficiently
• Building positive customer relationships
• Resolving queries and service issues professionally
• Maintaining accurate CRM records
• Supporting quotations and customer pricing enquiries
• Liaising with internal departments to ensure smooth order fulfilment
• Assisting with logistics and stock-related administration
• Identifying opportunities to improve customer service processes
• Providing general administrative support

What We’re Looking For

• Previous customer service and administration experience
• Strong communication and interpersonal skills
• Excellent organisational and time management abilities
• High attention to detail and accuracy
• Experience using CRM systems
• SAP Business One experience would be advantageous
• A positive, proactive and solution-focused approach
• Ability to manage multiple priorities effectively

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.