Sales Operations Specialist — Revenue Growth & Analytics

MCS Group; Belfast City District; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Bronze Diversity Mark accreditation

Job summary

MCS Group in Belfast is seeking a Sales Operations Specialist to join a growing global technology business. Hybrid working arrangements reflect a flexible, performance-driven environment focused on data, systems and processes that drive revenue and informed decision-making.

You will analyse sales performance, manage CRM data quality, develop dashboards, support PRM tools and enable sales with streamlined processes and cross‑functional collaboration across the organisation.

Qualifications

• Experience in Sales Operations, Commercial Operations or Revenue Operations.
• Experience with CRM systems, reporting and data governance.
• Strong analytical skills and experience developing dashboards and reports.
• Experience supporting business process improvements.
• Excellent stakeholder management and communication skills.

Responsibilities

• Analyse sales, pipeline, forecasting and partner performance data.
• Identify commercial trends, risks and growth opportunities.
• Develop dashboards, reports and automated reporting solutions.
• Improve CRM data quality, governance and user adoption.
• Manage and enhance partner relationship management (PRM) systems.
• Maintain sales resources, SharePoint and knowledge management platforms.
• Collaborate with IT teams to improve system capabilities and business processes.
• Support the implementation of sales methodologies and best practices.
• Identify opportunities to improve efficiency and productivity.
• Drive continuous improvement across sales operations and commercial processes.
• Coordinate strategic sales opportunities and executive reviews.

Skills

Stakeholder management

Analytical skills

Cross-functional collaboration

Time management

Education

Degree qualification or equivalent professional experience

Tools

CRM systems

Power BI

SharePoint

Reporting tools

Job description

MCS Group in Belfast is seeking a Sales Operations Specialist to join a growing global technology business. Hybrid working arrangements reflect a flexible, performance-driven environment focused on data, systems and processes that drive revenue and informed decision-making.

You will analyse sales performance, manage CRM data quality, develop dashboards, support PRM tools and enable sales with streamlined processes and cross‑functional collaboration across the organisation.