Data-Driven Sales Ops & Insights Lead

PUMA UNITED KINGDOM LTD; Manchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

PUMA UNITED KINGDOM LTD is seeking a seasoned Sales Operations leader based in the United Kingdom to drive planning, performance tracking and process improvements for the UK market.

You will lead the UK Sales operations team, partner with commercial functions, and provide insights from complex data to support strategic decisions. This role emphasizes data accuracy, reporting quality, and impactful storytelling to stakeholders in Manchester and beyond.

Qualifications

• Proven experience within Sales Operations, Commercial Operations, Business Operations or similar commercially focused role.
• Experience managing and developing a team.
• Strong commercial and analytical mindset.
• Excellent storytelling skills.
• Exceptional attention to detail.
• Strong communication and presentation skills.
• Curious and inquisitive, able to challenge assumptions.
• Strong organizational and prioritisation skills.
• Comfortable working with data and reporting tools.
• Solutions-focused and improvement mindset.
• Strong people skills with stakeholder relationship abilities.

Responsibilities

• Act as a key operational partner to Sales, Marketing and Merchandising, supporting go-to-market execution through planning, coordination and performance tracking.
• Lead, manage and develop the UK Sales operations team, setting clear priorities, maintaining high standards and supporting individual development.
• Partner closely with Sales, Marketing, Merchandising and other commercial functions, ensuring alignment around priorities, performance and execution.
• Own and continuously improve key Sales Operations processes, ensuring they are simple, consistent, accurate and effectively executed.
• Support the forecasting and commercial planning process, providing visibility of performance against forecast and identifying the key drivers behind changes.
• Analyse sales, customer, product and commercial performance to identify trends, risks and opportunities and recommend appropriate actions.
• Turn complex data and analysis into clear concise and compelling commercial stories.
• Maintain a high standard of data accuracy and reporting quality.
• Develop and improve reporting and analytical tools.
• Support Sales teams with the information and insight required for customer meetings.
• Monitor customer and product performance.
• Identify opportunities to improve process and reporting.

Skills

Power BI

Excel

Storytelling

Data analysis

Team leadership

Communication

Presentation skills

Attention to detail

Job description

PUMA UNITED KINGDOM LTD is seeking a seasoned Sales Operations leader based in the United Kingdom to drive planning, performance tracking and process improvements for the UK market.

You will lead the UK Sales operations team, partner with commercial functions, and provide insights from complex data to support strategic decisions. This role emphasizes data accuracy, reporting quality, and impactful storytelling to stakeholders in Manchester and beyond.