Remote Operations Leader - Multi-Site, Data-Driven

UK Sales Association; United Kingdom; Hybrid; GBP 50,000 - 59,000; Full time

Job summary

UK Sales Association seeks an experienced operations leader to manage multi-site teams and drive data-driven improvements across service delivery. The role focuses on aligning operations with business outcomes, staffing, and performance reporting.

The candidate will lead three data-analytic teams, collaborate with Sales, HR and Finance, and leverage BI and CRM tools to enhance visibility and decision-making. Remote or hybrid work options available in a UK-wide context.

Qualifications

• Seasoned operations leader with track record of managing multi-site teams and data-driven performance improvements.
• Strong collaboration with Sales, Account Management, HR and Finance to align service delivery and business objectives.

Responsibilities

• Lead three data-analyst teams across multiple locations, overseeing performance, staffing, reporting, customer service and development.
• Communicate operational performance to senior management with regular KPI reviews.
• Drive engagement and operational improvements to strengthen service delivery and growth.
• Coordinate cross-functional initiatives with Sales, Account Management and Finance to ensure aligned outcomes.

Skills

Operations Management

Multi-Site Leadership

Cross-Functional Leadership

Process Improvement

KPI Management

Performance Reporting

Stakeholder Management

Recruitment

Talent Development

Business Intelligence

Data Analysis

CRM Reporting

Customer Service

Workforce Planning

Operational Risk

Service Delivery

Job description

UK Sales Association seeks an experienced operations leader to manage multi-site teams and drive data-driven improvements across service delivery. The role focuses on aligning operations with business outcomes, staffing, and performance reporting.

The candidate will lead three data-analytic teams, collaborate with Sales, HR and Finance, and leverage BI and CRM tools to enhance visibility and decision-making. Remote or hybrid work options available in a UK-wide context.