Sales Operations Lead — EU Growth & Enablement

Deliveroo PLC; Manchester; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Deliveroo PLC in Manchester seeks a Sales Operations Manager to oversee high-performing teams and deliver long-term strategic frameworks that enhance commercial performance.

You will work with function leads, shaping operational initiatives, KPIs, and stakeholder reporting to drive revenue growth and efficiency. The role is hybrid with three days onsite in Manchester and occasional collaboration across Europe.

Qualifications

• Minimum 3 years in function focused on driving performance improvements.
• Minimum 5 years in people leadership roles.
• Experience within Contact Centre environments.
• Experience within high velocity sales management role.

Responsibilities

• Guide daily activities across operational functions to meet targets and ensure cross-team collaboration.
• Define and translate medium-to-long-term strategies into actionable plans driving revenue growth and efficiency.
• Monitor KPIs and financial metrics; adjust processes and resources accordingly.
• Communicate strategic plans and insights to executive teams and partners.
• Lead transformation initiatives and ensure tools/content support partners and agents.

Skills

Stakeholder management

Leadership

Written/Verbal communication

Strategic thinking

Project management

Job description

Deliveroo PLC in Manchester seeks a Sales Operations Manager to oversee high-performing teams and deliver long-term strategic frameworks that enhance commercial performance.

You will work with function leads, shaping operational initiatives, KPIs, and stakeholder reporting to drive revenue growth and efficiency. The role is hybrid with three days onsite in Manchester and occasional collaboration across Europe.